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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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February 08, 2024

The service was performed in a timely fashion and professionally. I was very pleased with everything. More

by Joe S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Feb 09, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive feedback with us! We're happy you were pleased with the timely and professional service you received. Providing efficient and high-quality service is our priority, and we're glad we met your expectations. Your satisfaction is important to us, and we look forward to serving you again.

February 07, 2024

I don't like to pay extra money when paying my bill, and I feel some recommended services mike be unnecessary. More

by bembrige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Brett Valentine, Ariana Jordan
Feb 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your concerns with us. Your satisfaction is our priority, and we appreciate your input as it helps us enhance our services. If you have any further questions or concerns, please don't hesitate to reach out.

February 06, 2024

Best experience! ! Very happy with the first service on my Highlander. Very easy check in, great video and texting communication. More

by maryjo.spicer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Feb 06, 2024 -

Gettel Toyota Gainesville responded

Thank you for your excellent feedback! We're happy you had the best experience during your first service on your Highlander. It's fantastic our check-in process was straightforward and that you appreciated our video and texting communication. Your satisfaction means a lot to us, and we're delighted to have exceeded your expectations. Thanks for choosing us for your service needs, and we look forward to serving you again!

February 06, 2024

Good He was very respectful and helped me receive my service in a timely manner More

by nicholaspiccione99
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Feb 07, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback! We're delighted you had a positive experience with us and that our team member was respectful and efficient in helping you receive your service promptly. We're glad we could meet your expectations. We appreciate your business!

February 05, 2024

We are satisfied how toyota resolce our problem and doing fast services on our car. We are happy with our new car. More

by rowie711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maher, Ian Roberts
Feb 05, 2024 -

Gettel Toyota Gainesville responded

We are glad to hear that you are satisfied with the resolution of your problem and appreciate our prompt service on your car. Safe travels. Enjoy your new Toyota!

February 05, 2024

In and out very fast under 30 minutes very friendly staff to great you and take care of your vehicle More

by DARYL.THIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Feb 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for the positive feedback! We're thrilled your experience was efficient, with a quick in-and-out service in under 30 minutes. It's great to know that our staff was friendly and took good care of your vehicle. We appreciate your business and look forward to serving you again!

February 05, 2024

Very accommodating, efficient, knowledgeable Appreciated Uber rides to and from work Thank you very much More

by Digame2
Recommend Dealer
Yes
Employees Worked With
Nancy
Feb 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for your kind words! We're delighted to hear that our service was accommodating, efficient, and knowledgeable. We're glad we could make your Uber rides to and from work a positive experience. Your appreciation means a lot to us. Thank you very much!

February 04, 2024

Great service, I appreciate the service department staying in good communication with me through the process. Shad is always friendly and very helpful! More

by Leidys Lopez
Recommend Dealer
Yes
Employees Worked With
Shad
Feb 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for taking the time to share your positive experience with our service department! We're happy you received excellent service from our team, especially Shad. We appreciate your kind words and look forward to providing excellent service for your future needs.

February 04, 2024

Service appointments are always available and timely. Not usually a long wait once we’ve arrived for our service appointment. Nice waiting area and amenities. Was a little disappointed this time in s More

by RBOYER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Feb 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for providing detailed feedback about your recent service experience. We're pleased the service appointments are generally available and timely and that you find the waiting area and amenities nice. However, we apologize for any frustration caused by the lack of clarity and communication from our service representative regarding the tire pressure and alignment. Your concerns are valid, and we appreciate you bringing them to our attention. We value your business.

February 03, 2024

Wish their prices were cheaper transmission oil change $300 kind of high other than that love Toyota dealership More

by OILPAINTING_BYROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Feb 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback, and we appreciate your loyalty to our Toyota dealership. We're committed to providing the best service possible and appreciate your continued support.

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