Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

Sort by
February 03, 2024

Seamless. Welcoming. Bright, positive, clean environment. Positive engaging personnel. I only bring my 20 year old Prius to Gatorland. That says it all. More

by maryanneradmacher7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ian.
Report | Print
Feb 05, 2024 -

Gettel Toyota Gainesville responded

We're thrilled your experience with us was seamless, welcoming, and positive. We're delighted that it contributed to your satisfaction. Thank you for your continued trust in us to service your 20-year-old Prius. Your loyalty speaks volumes, and we look forward to providing excellent service for many more years.

February 02, 2024

As usual, I was treated very well by all staff I interacted with. Everything was explained to me meticulously and I was happy with the whole service experience. There is no doubt that I will return More

by rthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins, Ian Roberts
Report | Print
Feb 05, 2024 -

Gettel Toyota Gainesville responded

We appreciate your loyalty and are glad you were treated well. It's fantastic to know that the meticulous explanation of services contributed to your overall satisfaction. We look forward to serving you for any future servicing needs. Thank you for choosing us!

February 02, 2024

Excellent service; tires rotated; fluids changed. Video of work in progress is an excellent idea. Work started immediately soon after arriving to Toyota center. Courtesy of staff excellent. Staff ver More

by RNA4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Feb 02, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience! We're pleased you received excellent service, including tire rotation and fluid changes. We're glad you found the video of the work in progress excellent and that our staff's courtesy and professionalism met your expectations. Your feedback is appreciated, and we look forward to providing you with top-notch service in the future. If there's anything more we can do for you, please feel free to reach out.

February 02, 2024

Friendly, efficient did not have to wait at dealership, Called me when car was ready More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Report | Print
Feb 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your experience! We're pleased our team was friendly and efficient. It's great that you were promptly notified when your car was ready. We appreciate your business and look forward to providing excellent service for your future needs!

February 01, 2024

Professional and timely. I received a video under the hood. Need to schedule for tires/rotars. More

by susanlrizzo52
Recommend Dealer
Yes
Employees Worked With
Shad
Report | Print
Feb 01, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're pleased you found our service professional and timely. The video under the hood is part of our commitment to transparency. When you're ready to schedule for tires/rotors or if you have any other service needs, feel free to reach out. We appreciate your business and look forward to assisting you further.

February 01, 2024

Iliana was extremely professional and her customer service was amazing. She made my day! Iliana arranged transportation to and from work for me and gave clear instructions on my options for service. More

by ondracp
Recommend Dealer
Yes
Employees Worked With
Iliana
Report | Print
Jan 31, 2024 -

ondracp responded

Thank you for a seamless process. 10 stars!

January 31, 2024

Arnaldo is great! He let you know things to be done and keep you update while the vehicle in shop More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Jan 31, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're happy that Arnaldo has been great in informing you about necessary tasks and providing updates while your vehicle is in the shop. We appreciate your business!

January 31, 2024

Fair. Fast. We expect to be able to trust our rep and the mechanics. We expect honest and efficient service. More

by GARRETTRHALL
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan, Ariana Jordan
Report | Print
Jan 31, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback! We're pleased to hear that you found our service fair and fast. Trust, honesty, and efficiency are key priorities for us, and we appreciate your expectations in these regards. We value your trust and appreciate your business.

January 30, 2024

Arnaldo is great! ! He keeps you up to date on the vehicle awhile in shop. He let's you know things that need to be done. More

by webster1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Jan 30, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're happy Arnaldo has been great in keeping you up to date on your vehicle and providing valuable information about necessary maintenance. We appreciate your business!

January 29, 2024

Fantastic service! Nancy Voss, my Service Advisor, is such a great communicator. And I trust that my 17 year truck is in caring capable hands. I am a Loyal Customer! More

by CAPCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jan 29, 2024 -

Gettel Toyota Gainesville responded

Thank you for your fantastic feedback! We're thrilled about your positive experience and appreciate your trust in Nancy as your Service Advisor. We value your loyalty and look forward to continuing to provide excellent service.

1
...
17
18
19
...
272