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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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January 28, 2024

Ian has a great personality. He keeps you up to date on the vehicle awhile in shop. He let's you know things that need to be done. More

by kathysharp608
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Jan 29, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're glad Ian's great personality and communication skills have enhanced your experience with us. Keeping you informed and providing insights on necessary maintenance are priorities for us. We appreciate your business!

January 28, 2024

Great experience and met all my needs. It was a great experience, they fixed my car and it was affordable. More

by Southdade1
Recommend Dealer
Yes
Report | Print
Jan 29, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience! We're happy we met all your needs and provided a great experience. We're glad we could fix your car to your satisfaction. We appreciate your business!

January 28, 2024

Iliana Mullins was professional and helpful and courteous. I am always looking forward to seeing Iliana Mullins always treated respectfully. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jan 29, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're delighted to hear about your experience with Iliana and that she was professional, helpful, and courteous. We appreciate your business!

January 26, 2024

Awesome communication with me throughout the process from beginning to job complete. Will request him next time. More

by SAMMY.SLAUGHTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Jan 26, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're happy that you had excellent communication throughout the entire process. We're glad to have met your expectations. We look forward to assisting you again. We appreciate your business!

January 26, 2024

It’s always a pleasure dealing with Gatorland Toyota Nancy, the service advisor is always very helpful More

by lmg4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jan 26, 2024 -

Gettel Toyota Gainesville responded

Thank you for your kind words! We're happy that it's always a pleasure dealing with Gatorland Toyota and that Nancy is consistently helpful. We appreciate your continued trust in us.

January 25, 2024

The people were nice. The place was clean. They took great care of my truck. I am definitely happy with the service there More

by ASMOCK2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Jan 25, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're happy you had a pleasant experience with our team, appreciated the clean environment, and felt that your truck received excellent care. Your satisfaction is important to us, and we look forward to serving you again.

January 25, 2024

Prompt, pleasant, professional. A little pricey. We'll be back. Have a great day. The end. More

by DEALERDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jan 25, 2024 -

Gettel Toyota Gainesville responded

Thank you for your concise and positive feedback! We're happy you found our service prompt, pleasant, and professional. We appreciate your business and look forward to serving you again. Have a great day!

January 23, 2024

This time it went well. Sometimes it doesn't. I often wonder why Gator Toyotaland doesn't either invest in personal relations or raise the pay scale in Service. The telephon More

by LEFTYLEN
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella, Arnaldo Mella
Report | Print
Jul 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback. We’re glad to hear your recent visit went well. We apologize for any past inconsistencies and appreciate your suggestions. Your comments about our service and telephone system are valuable, and we are working on improvements to enhance our customer experience. We hope to provide consistently excellent service on your future visits.

January 22, 2024

Ariana was excellent, kept informed and very friendly, waiting area was great. Service was excellent. More

by AKARUG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Jan 22, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're thrilled Ariana provided excellent service, keeping you informed and displaying friendliness. We appreciate your feedback. We'll pass on your compliments to Ariana. Thank you for choosing us! We look forward to serving you again.

January 22, 2024

Great customer service! We will be back for sales and service. Worth the trip from Georgia. More

by kristen5395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jan 22, 2024 -

Gettel Toyota Gainesville responded

Thank you so much for taking the time to share your positive experience with us! We're happy you had a great experience with our customer service. Our team works hard to ensure that our customers feel valued. We truly appreciate your willingness to travel to our location. We look forward to welcoming you back for both sales and service. Your satisfaction is our priority, and we can't wait to have the opportunity to serve you again. Safe travels, and thank you for choosing us!

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