Back

Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gettel Toyota Gainesville - Service Center

Sort by
February 24, 2022

Everyone is so nice and helpful. When they learned we hadn't eaten breakfast yet they gave us food right away. They worked with us to get our payments to an affordable range for me a More

by nurseguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dansby, Mike Barton, Daniel Ainsworth, Josh Jablonski, Iliana Mullins, Nancy Voss, Mark Derrico
Feb 24, 2022 -

Gettel Toyota Gainesville responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Gatorrland Toyota with only the best there is to offer. It’s so lovely to hear that Maya, Ron, Nancy, Josh, and Illiana helped to make your experience such a positive one. We hope to see you again soon!

February 24, 2022

Ian & the team always take great care of my car. This time was a service and resecuring my splash guard and replacing wipers. Plenty of room and comfy chairs to sit and read while waiting. All quest More

by HARMSWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
February 24, 2022

Estimator John was fantastic, professional and friendly, he really knew the system and was excellent More

by Sanjanman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John oholliman, Shad Buchanan, Jon Dansby, Bryan Fisher
February 22, 2022

I have purchased vehicles here twice and have been very satisfied. Always use them for service/maintenance, as well. More

by kdscarboro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Hawthorne, Tyler Hill
February 22, 2022

Lady that managed my vehicle seemed rude had bad attitude and did not address or forward issues to mech More

by Unhappy with treatment.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy voss
Feb 24, 2022 -

Gettel Toyota Gainesville responded

I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. If you ever have additional concerns, please don't hesitate to email me at Jdansby@gettel.com. Respectfully, Jon Dansby- Service Director.

February 18, 2022

Thank you for being kind and courteous I really appreciate the speediness of the maintenance service thank you very much. More

by Kristinelee052001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
February 11, 2022

I had excellent service for my Prius C. Ian Roberts has been may contact person. He kept me up to date, through text messages (my preferred method). I feel safer about driving my car after servicing. I do More

by karenkilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
February 09, 2022

The whole family goes to Gatorland for our service needs (4 cars) and we ALWAYS see Ian Roberts in the service department. Ian has an incredible ability to make every visit easier than expected. His atten More

by Service Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
February 03, 2022

The service department is truly accommodating. They go above and beyond with any concern that one would not normally expect of them. I had what I thought was a damaged area on the rear of my new CHR. I ha More

by ralphandloni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy in the office
February 03, 2022

Illiana is a great help to me. She explains what is to be done. Wonderfully. More

by Jpapahall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lliana
...
212
...