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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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February 02, 2022

Intake technician was reasonably prompt, the woman at the service counter was courteous and efficient, and the service on the car was just fine. I was in and out of there very quickly. More

by lizharvey65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the woman at the service counter.
January 29, 2022

I liked that I was met by service staff right away and escorted to my service associate’s desk. I did not like how long it took to get my four new tires installed (about three hours). More

by Nana75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
January 28, 2022

Overall the assistance for my repair appointment was very good. However, this was the second time I had to return the next day because of an oversight by the tech who worked on my car. I live 40 minutes away More

by Josh 45
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shad Buchanan
Feb 24, 2022 -

Gettel Toyota Gainesville responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this, we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Gatorland Toyota, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns. Sincerely, Jon Dansby- Service Director. Jdansby@gettel.com.

January 28, 2022

Always great service! I appreciate my longtime advisor, Shad, and the Gatorland Toyota Service team! More

by CAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
January 28, 2022

Prop service got the job done however three pumper jugs of coffee we’re all empty More

by lazytunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnadlo mella
January 25, 2022

Iliana is always super-pleasant to work with. In general, I have been more than satisfied with my service at Gatorland Toyota. Thank you, hard workers! More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana
January 24, 2022

Gatorland Toyota always does a good job in servicing my vehicles. Staff is courteous and I usually get my car back in a reasonable time. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
January 22, 2022

It's easy to make an appointment, to check in, and have your vehicle serviced. More

by j. wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
January 18, 2022

I always enjoy working with Nancy in the service department, but I feel Gatorland Toyota charges waaay too.much for basic repairs. Reduce your inflated "labor" costs and I am more likely to recommen More

by noeleneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
January 17, 2022

Was impressed with work and attention that was give to me and my truck will be back and tell people to go here. More

by Jburge12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy ross
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