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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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December 17, 2020

They have good organization for service customers-from check-in to check-out. However, they need to inform people how they will be contacted when the car is ready. More

by chriskel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy?
December 17, 2020

My experience with Gatorland Toyota was perfect! They were so very helpful in helping us find out what was going on with our XB Scion ! They were busy but with the service that they offered was in a time More

by Jsylvester09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
December 16, 2020

Fair not great. Slow. Not super friendly. Unclear of recommended service items. Adequate overall but definitely no wow factor at all. Nothing awful but nothing great either. More

by doc20x
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
December 15, 2020

The staff are very friendly and demonstrate customer friendly attitude. That said I find service on the slow side here. Routine oil change and service, expect to wait an hour plus. More

by Robcatvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
December 15, 2020

Nancy was a very competent, pleasant service advisor. She made sure I was aware of the deficiencies I postponed. She didnt try to oversell them while addressing what I was in for. More

by Collinstark@gru.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
December 09, 2020

Service was quick and courteous, as always, with a no pressure review of up coming maintenance suggestions and our van continues to run like new. More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dansby
December 04, 2020

Ian Roberts in Service always sends a text, immediately after I drop of my car and keys for maintenance. So, that I can contact him for updates or questions, etc. He does a great job keeping me informed More

by harrikd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
December 02, 2020

Gatorland is customer friendly and willing to satisfy their customers. Services are coordinated and completed in a timely manner. I have only had my vehicle serviced by Gatorland Toyota. More

by Ebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
December 01, 2020

I enjoy Gatorland Toyota my wife n I both bought brand new vehicles. The service is great and the staff is courteous and eager to help. More

by gatorfankb1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Buck Byard
November 25, 2020

Ian will take good care of you! Quickest Toyota dealer service I have received and I’ve been to several! In and out with updates as you wait. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
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