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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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January 12, 2024

Excellent service with a smile. I would highly recommend this dealership to anyone with a Toyota or Lexus. More

by jeremy_gladson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins, Nancy Voss
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Jan 12, 2024 -

Gettel Toyota Gainesville responded

Thank you for your glowing recommendation and kind words! We're thrilled to hear that you received excellent service with a smile. Your satisfaction and trust mean a lot to us. We appreciate your confidence in our dealership and look forward to continuing to serve you and others with Toyota or Lexus vehicles.

January 12, 2024

Iliana fid a great job handling our recent repair. She was courteous and prompt in communicating with us More

by GEDENALLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jan 12, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're thrilled Iliana provided courteous and prompt communication during your recent repair. Your feedback is greatly appreciated, and we'll pass along your kind words to Iliana. We look forward to assisting you again in the future.

January 12, 2024

They coupons support the service and provides customer a discount that is affordable to maintain car maintenance. More

by TOCRAIG74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Jan 12, 2024 -

Gettel Toyota Gainesville responded

Thank you for highlighting our commitment to providing affordable maintenance options through our coupons. We're pleased our coupons supported your service needs and offered value. We appreciate your positive feedback and look forward to continuing to serve you.

January 11, 2024

Friendly and knowledgeable staff. Nice waiting area! Free coffee! Easy in and out in a covered area. More

by CECICHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Jan 11, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're pleased you found our staff friendly and enjoyed our amenities. Your satisfaction is important to us, and we look forward to serving you again at Gatorland Toyota!

January 10, 2024

This dealership sold me a very bad car and I'm not happy at all More

by KOTAH6644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Rogers
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January 10, 2024

Excellent service everytime. I was gotten in and out without prior appointment. It was also late in the day More

by dozi.okike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jan 10, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're delighted you received excellent service, especially without a prior appointment and late in the day. We're glad we met your expectations and appreciate your trust and kind words. Thank you for choosing Gatorland Toyota, and we look forward to serving you again.

January 08, 2024

The service was great. Brett was professional, checked to be sure the parts were covered under insurance, and allowed me to get quality service for the least expense. The More

by pat_beach
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're happy Brett provided you with professional service, ensured the parts were covered under insurance, and helped you receive quality service at the best possible expense. It's also fantastic to know that our technician efficiently completed the repairs ahead of schedule. Your satisfaction is our top priority, and we appreciate your trust in our team. Thank you for choosing us, and we look forward to serving you again.

January 08, 2024

Shad has helped me in servicing my Toyota vehicles for the past 25 years. He is always top notch and goes above and beyond for his customers to make sure our experience is as easy and painless as possible More

by t_lolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for taking the time to share your wonderful experience with Shad over the past 25 years! We're thrilled he consistently provides top-notch service and goes above and beyond to ensure your experience is easy and enjoyable. Shad's commitment to customer satisfaction is commendable, and we're grateful for his dedication to our customers like you. Your trust and loyalty mean a lot to us, and we look forward to continuing to serve you for many more years to come. Thank you for choosing us!

January 08, 2024

Greeter was nice. Took 3 hrs to get an oils change. Car was sitting there for 20 plus minutes and I received no call it was ready More

by mitchemmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for providing feedback about your recent experience with us. We're glad our greeter was pleasant, but we apologize for the extended wait time you experienced. We appreciate your patience and understanding and will address this issue with our team to improve our communication and service efficiency. Please feel free to contact our service lane manager, Chris Harris, at Charris@gettel.com or (352) 642-1527 if you have any further concerns or if there's anything else we can assist you with. Thank you for choosing Gatorland Toyota, and we hope to serve you better in the future.

January 07, 2024

Fast, friendly and professional service as always. It's a pleasure getting my car serviced! More

by Tim Gier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for your fantastic feedback! We're glad you consistently receive fast, friendly, and professional service with us. Making your car servicing experience enjoyable and efficient is our goal, and we're happy to know that we've achieved that. Your satisfaction and trust mean a lot to us, and we appreciate your continued support.

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