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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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January 06, 2024

I was treated great! The service was great and fast! Never had such terrific service More

by HUNTERCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
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Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for your excellent feedback! We're delighted you had a great and efficient service experience with us. We're thrilled we met your expectations. Your satisfaction means a lot to us, and we appreciate your trust and kind words.

January 06, 2024

Our NEW Toyota Highlander went into the shop because the door lock actuator in the right rear door was not functioning. Kyle did an excellent job diagnosing the problem and teaming with Toyota on how to re More

by FORMYVENDORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for taking the time to share your positive experience with us regarding your Toyota Highlander. We're thrilled Kyle and Nancy provided excellent service, diagnosing the issue and keeping you informed throughout the repair process. Thank you for choosing Gatorland Toyota. We look forward to serving you again!

January 06, 2024

Your employee was very professional and very busy. The wait time was a little long. More

by ksprobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
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Jan 08, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback regarding your recent experience. We appreciate your acknowledgment of our employee's professionalism, although we apologize for the extended wait time you experienced. Thank you for choosing us!

January 05, 2024

Excelente i appreciate your service with my car for me it’s a pleasure to be your costumer More

by IMPACTOPRODUCTIONS2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Jan 05, 2024 -

Gettel Toyota Gainesville responded

Thank you very much for your kind words! We're pleased to hear that you appreciate our service and have had a positive experience as our customer. Your satisfaction is our top priority, and it's a pleasure serving you. We appreciate your trust in our dealership and look forward to continuing to exceed your expectations in the future. Thank you for being our customer, and we hope to serve you again soon!

January 05, 2024

On vacation & got us in right away for an oil leak, & received top notch service. More

by TRISHSCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech# 426339, Iliana Mullins
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Jan 05, 2024 -

Gettel Toyota Gainesville responded

Thank you for taking the time to share your positive experience with us. We appreciate your trust in our dealership. Thank you for choosing us, and we hope you enjoy the rest of your vacation!

January 02, 2024

Excellent service. The response time and knowledge of the staff was great. I felt very well taken care of and my car was very good. Thank you very much. More

by ASANCHEZT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Jan 02, 2024 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're happy you received excellent service and that our staff's response time and knowledge met your expectations. Ensuring our customers feel well taken care of is a top priority for us, and it's rewarding to know that you had a great experience and felt confident in the care of your car. Your satisfaction means a lot to us, and we appreciate your kind words and trust. Thank you for choosing our dealership, and we look forward to continuing to provide you with exceptional service.

December 30, 2023

Arnaldo is my service writer to go to simply the best. Honest, attentive and speaks spanish More

by MJCC_949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella, Ariana Jordan
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Jan 02, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with Arnaldo! We're thrilled he has become your go-to service writer and has consistently provided excellent, honest, and attentive service. Our team takes pride in accommodating our customers' needs, and it's great to know that Arnaldo's ability to communicate in Spanish has been helpful. Your kind words mean a lot to us, and we'll pass your praise to Arnaldo. Thank you for choosing our dealership, and we look forward to continuing to provide you with exceptional service.

December 30, 2023

Great advisement and sales service. When the time comes to buy another used car in Gainesville, I will come to Gatorland Toyota first. More

by wthefox
Recommend Dealer
Yes
Employees Worked With
Buck Byard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Gettel Toyota Gainesville responded

Thank you for your excellent feedback! We're delighted you had a positive experience with our advisement and sales service. Your satisfaction is our priority, and it's fantastic to know we've made a lasting impression. We look forward to assisting you again when the time comes to purchase another car in Gainesville. Thank you for considering Gatorland Toyota as your go-to dealership, and please know that we're always here to provide exceptional service and support.

December 30, 2023

She is very knowledgeable and friendly. We are very happy with the service she provided us. More

by JZHU2007
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
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Jan 02, 2024 -

Gettel Toyota Gainesville responded

We're delighted you're satisfied with the service you received from Ariana. We appreciate your positive comments!

December 29, 2023

I am so happy with my new vehicle. Everyone was so awesome from the person that sold it to me, Maya Ford to the Service department. More

by Viviana63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Jordan
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Jan 02, 2024 -

Gettel Toyota Gainesville responded

That's wonderful to hear! We're thrilled you're happy with your new vehicle and had a positive experience with Maya and our Service department. Thank you for taking the time to share your feedback. Enjoy your new vehicle!

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