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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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December 22, 2023

My 10,000 mile service was completed in less than an hour. I arrived 3 minutes before my morning appointment. More

by allanmarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Dec 26, 2023 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're delighted your 10,000-mile service was completed efficiently in less than an hour, especially when you arrived just a few minutes before your morning appointment. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thanks for choosing us!

December 21, 2023

Ariana was very friendly and explained in detail about the recall letter I received. She also looked for any other possible recall notifications I needed to have taken care of while I was there--which I More

by J1010CAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Dec 21, 2023 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're happy that Ariana provided you with friendly and detailed explanations regarding the recall letter. It's great that she also took the initiative to check for any other potential recall notifications, especially considering your distance from us. We appreciate your trust in our services and look forward to serving you again. Thanks for choosing us!

December 20, 2023

Always greeted pleasantly by all staff and have my questions answered. No issues with service More

by PEPPER8643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Dec 20, 2023 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're happy to hear that you've consistently had pleasant interactions with our staff and that your questions have been answered satisfactorily. It's great to know that you have had no issues with the service provided. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We value your business and look forward to continuing to serve you. Thanks for choosing us!

December 18, 2023

Excellent knowledge on the products and understanding customer needs well; caring Prompt in communication and helpful More

by venkatakrish
Recommend Dealer
Yes
Employees Worked With
Iliana
Report | Print
Dec 18, 2023 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're thrilled to hear that you found our team to have excellent knowledge of the products, an understanding of customer needs, and a caring approach. We appreciate your comments about our prompt communication and helpful service. We value your business and look forward to serving you again. Thanks for choosing us!

December 17, 2023

Not happy with last service - told them something was wrong with my tires as tire light kept coming on - it was time to rotate tires so I said to check them to see if any had a nail. They told me tires More

by DEBTPS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Arnaldo Mella
Report | Print
December 16, 2023

Toyota has great service & the employees are always polite. Always giving you feedback about different programs or services. More

by SUNSHINE_RAYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Brett Valentine, Ariana Jordan
Report | Print
Dec 18, 2023 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're glad you've had great service experiences with Toyota and that our employees are always polite. We appreciate your comments, value your business, and look forward to serving you again. Thanks for choosing Gatorland Toyota!

December 15, 2023

Very professional, and helpful. Service completed in timely manner. Would appreciate having her as my service advisor again. More

by Kerry104
Recommend Dealer
Yes
Employees Worked With
A female service advisor
Report | Print
Dec 15, 2023 -

Gettel Toyota Gainesville responded

Thank you for your positive feedback! We're glad you found our service professional and helpful. We appreciate your comments and look forward to serving you again.

December 15, 2023

The best car service I’ve ever had. Awesomely run for maintenance and repair. Customer Service is great with the service agent More

by CRICHARDBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Dec 15, 2023 -

Gettel Toyota Gainesville responded

Thank you for your excellent feedback! We're thrilled you had the best car service experience with us. It's great our maintenance and repair services were awesomely run. We appreciate your positive comments about our customer service and the service agent. We value your business and look forward to providing you with excellent service. Thanks for choosing Gatorland Toyota!

December 15, 2023

Service person reset my odometer to kilometers and I haven't figured out how to change it back to miles. More

by r.k.mart77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
December 14, 2023

Ian is a very good man. He is very helpful and kind and always smiling More

by BRAJLATA1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Dec 14, 2023 -

Gettel Toyota Gainesville responded

Thank you for your kind words about Ian! We're thrilled that Ian has been helpful, kind, and always smiling during your interactions. We appreciate your feedback. Thanks for choosing Gatorland Toyota!

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