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Gettel Toyota Gainesville - Service Center
Gainesville, FL
2,713 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,713 Reviews of Gettel Toyota Gainesville - Service Center
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December 14, 2023
Arnaldo went out of his way to help me with my broken glovebox.We had to order a new one because it couldn't be repaired.The new one came in the next day and Arnaldo took time to install it quickly.I am glovebox.We had to order a new one because it couldn't be repaired.The new one came in the next day and Arnaldo took time to install it quickly.I am impressed with his service and Gatorland's quick response.5 stars for both!! More
by hwelch2597
Verified CustomerEmployees Worked With
Arnaldo Mella
December 14, 2023
Nancy is fantastic, I love working with her. She is sensitive to my financial situation and helps me understand how best to maintain my car within my budget. She is sensitive to my financial situation and helps me understand how best to maintain my car within my budget. More
by JamieMcGonagill
Employees Worked With
Nancy Voss
December 13, 2023
I am so frustrated with the local Honda dealership maintenance dept, and so pleased with the Toyota's, especially Illyana, I am now having my Accord also maintained by Gatorland). maintenance dept, and so pleased with the Toyota's, especially Illyana, I am now having my Accord also maintained by Gatorland). More
by jbloom53
Employees Worked With
Iliana Mullins
December 13, 2023
I always give 5 stars, but I cannot this time. I have returned every 6 months for Auto Butler service for the past several years with 2 different cars. I have always been extremely pleased. This i I have returned every 6 months for Auto Butler service for the past several years with 2 different cars. I have always been extremely pleased. This is the first time it took more than an hour longer than usual, and the car is still rather dirty looking. The dash still has a solid dust layer, and a bug is still on the front bumper. Top Coated on? Side mirrors are splotchy. I only had tires rotated, no oil change. So that would not have impacted the time frame. The appointment was scheduled 2 weeks out, so not last minute. More
by Gator Girl
Employees Worked With
Ian Roberts
December 12, 2023
Good It was good, no issues at all, waiting time for battery replacement was okay. The only observation I have is the fee charged for Credit Card transactions. battery replacement was okay. The only observation I have is the fee charged for Credit Card transactions. More
by armendarizmiguel
December 12, 2023
Dependable Communicates the progress of the work. Took longer than expected due to few workers working on number of cars in for Butler treatment. Poor scheduling? Took longer than expected due to few workers working on number of cars in for Butler treatment. Poor scheduling? More
by DEEBEMAN
Employees Worked With
Iliana
December 12, 2023
My 2011 Prius, purchased new at Gatorland Toyota, with 42, 000 miles never had any transmission fluid, brake fluid, coolent replaced.I brought it in for service for scheduled maintenance and more since 20 42, 000 miles never had any transmission fluid, brake fluid, coolent replaced.I brought it in for service for scheduled maintenance and more since 2011. Toyotas' records do not show any of this fluid replacement. I'm not a mechanic, I don't know when to ask for this type of maintenance. I relied on your service department to do what was necessary and/ or required. Luckily on this appointment someone in your service department paid attention to what needed to be done. My car is in very good condition, probably due to the low mileage. It cost me over $1000.00 for this one service appointment. I don't mind paying to take care of my car but, this work should have been done over many years not in one day to accumulate this amount of labor charges!! Arlene Dowd More
by amd15
Employees Worked With
Nancy Voss
December 11, 2023
I've had nothing but good experiences with Gatorland Toyota. We've bought both our vehicles there and everyone has been kind, informative and have always worked with a sense or urgency. Toyota. We've bought both our vehicles there and everyone has been kind, informative and have always worked with a sense or urgency. More
by DOMINABYSS
Employees Worked With
Brett Valentine, Brett Valentine
