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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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March 30, 2024

We always have Nancy Voss as our advisor. She is professional, efficient, caring and doesn't try to over sell products. More

by fox012
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Apr 01, 2024 -

Gettel Toyota Gainesville responded

It's fantastic to hear that you've had such a positive experience with Nancy as your advisor! We strive to provide professional and caring service, and we're glad Nancy has exemplified these qualities during your visits. We appreciate your feedback and your continued support!

March 30, 2024

Very nice person Was very helpful and explained everything to me . Didn’t wait long More

by MyrajONES1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
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Apr 01, 2024 -

Gettel Toyota Gainesville responded

We're thrilled to hear about your positive experience! Providing helpful and efficient service is always our goal, and we're glad to hear that everything was explained to your satisfaction and that you didn't have to wait long. Thank you for your review!

March 29, 2024

Excellent except trade in time they should not charge for fixing my old highlander or give me the credit repair cost bcz same time we did trading.other than everyone is excellent for customer service. More

by Mohammed
Recommend Dealer
Yes
Employees Worked With
Jean Aquino
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Apr 01, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback! We are glad you had an excellent experience! We value your business and hope to serve you again.

March 29, 2024

Iliana was amazing. She was efficient, friendly, and knowledgeable. After my service appointment and car wash, my car still had a few areas that were dirty and she got More

by Munsej13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
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Mar 29, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with Iliana! We're delighted that she provided efficient, friendly, and knowledgeable service. We strive to ensure every customer leaves satisfied, and Iliana's dedication to resolving any issues promptly reflects our commitment to excellence.

March 29, 2024

Great customer service and experience. Arnoldo is friendly, efficient and appropriate. The waiting area is comfortable, as well More

by SBOWERSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Mar 29, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback! We're delighted to hear about your positive experience with Arnaldo and our waiting area. Thank you for choosing Gartorland Toyota!

March 28, 2024

Shad makes sure I am up to date with what is being done and is very helpful More

by romero2905
Recommend Dealer
Yes
Employees Worked With
Shad
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Mar 28, 2024 -

Gettel Toyota Gainesville responded

We're glad Shad provided helpful service and informed you about your vehicle. We strive to help our customers make the best decisions for their vehicle needs. Thank you for choosing us, and we look forward to serving you again!

March 27, 2024

Ariana is always professional and courteous. She informs me of recommended services, but is never pushy. More

by PMB9680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
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Mar 27, 2024 -

Gettel Toyota Gainesville responded

We're glad Ariana provides professional and courteous service! We are happy that she has met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again.

March 24, 2024

The service team did a great job on my lexus front end alignment. I will continue to bring my lexus to Gatorland for maintenance and repair. More

by SWAMP1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
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Mar 25, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your positive experience with us! We're happy our service team did a great job on your Lexus. We're committed to providing excellent maintenance and repair services and are glad to have earned your trust as a loyal customer. We look forward to continuing to serve you and your Lexus.

March 24, 2024

Initially I was assigned another tech and he came out 25mins late. He did not apologize and I asked for a manager and he indicated 'my manager is probably with a customer too' then proceeds to state 'I'm More

by fcab
Recommend Dealer
No
Employees Worked With
Ariana Jordan, Ariana Jordan
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March 24, 2024

Very friendly and helpful with making my decision on my service on my vehicle, no long waiting.. More

by MKB56130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buck Byard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iliana Mullins
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Mar 25, 2024 -

Gettel Toyota Gainesville responded

We're so glad that you had a great experience with our team! Providing friendly and helpful service is always our goal, and we're thrilled that we could assist you with your vehicle service decision without long waiting times.

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