Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gettel Toyota Ocala
Ocala, FL
3,355 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,355 reviews
March 10, 2026
I had a great experience with this dealership-everything was straightforward, transparent, and genuinely pleasant from start to finish. Mike was fantastic! (He was a real person and not a chatbot)! He an was straightforward, transparent, and genuinely pleasant from start to finish. Mike was fantastic! (He was a real person and not a chatbot)! He answered every question promptly without ever making us feel pressured. The process was refreshing and stress free. Thanks, Mike for making the buying process easy! We will definitely reach out again in the future and recommend to our family and friends! More
by mimi
Employees Worked With
March 10, 2026
Calvin was wonderful in our car buying experience I’m not big on dealerships but this was a wonderful experience and Calvin was super knowledgeable and was very funny and kind. big on dealerships but this was a wonderful experience and Calvin was super knowledgeable and was very funny and kind. More
by John.flock
Employees Worked With
March 07, 2026
Gettel had the exactly car that we were looking for. What a great experience. If ever need a car again, we'll be back! What a great experience. If ever need a car again, we'll be back! More
by tthomas178
Employees Worked With
March 04, 2026
Calvin, I was comfortable working with you on getting the Kia Serento. You took the time and put my concerns first and you delivered. You answered my questions on a professional note with the upmost resp the Kia Serento. You took the time and put my concerns first and you delivered. You answered my questions on a professional note with the upmost respect. I often think about how blessed I was to have been helped by a patient and understanding service salesman job well done. I definitely wish you well in this industry you have my prayers. Thank you, Elizabeth Woods More
by lizwds81
Employees Worked With
March 03, 2026
Jade was wonderful to work with! I reached out to Gettel and set up an appointment for Saturday 2/14/26. She was prompt with keeping our appointment and extremely friendly. To be hon I reached out to Gettel and set up an appointment for Saturday 2/14/26. She was prompt with keeping our appointment and extremely friendly. To be honest, she was the best part of the experience. She was not pushy or forceful in any way and made the overall transaction a smooth experience. I shouldn't need another vehicle for a while, but if I do, she will be the person that I contact first at Gettel Toyota. Overall, a great experience and I would highly recommend both Jade and Gettel to anyone who is looking to purchase a Toyota. More
by Jabok87
Employees Worked With
February 28, 2026
Very polite and professional everyone i was in contact with. Calvin and Luis were pretty great,to the point,no pressure and very professional. I appreciate that. Thank you. with. Calvin and Luis were pretty great,to the point,no pressure and very professional. I appreciate that. Thank you. More
by Dasmadman1969
Employees Worked With
February 28, 2026
Definitely one of the most helpful employees at the dealership extremely professional and understanding if you get a chance to choose who to work with, look for his name! dealership extremely professional and understanding if you get a chance to choose who to work with, look for his name! More
by kenan ibanez
February 28, 2026
Calvin was a great help to finding the perfect car. Straight to the point and very patient. Straight to the point and very patient. More
by Johnny
Employees Worked With
February 28, 2026
Took way too long to get into finance. Never offered us anything to drink til the very end. Doesn’t put the customer first. Agreed on numbers but that also changed because of their mistake Never offered us anything to drink til the very end. Doesn’t put the customer first. Agreed on numbers but that also changed because of their mistake. Also tried to explain to the sales person that the trade in that I had was electronic and not a paper title and he wouldn’t listen. Said I can’t do this because I would have to follow you home and I can’t do that. I told him you don’t and have them check and he said I don’t think they can. Huge waste of time. More
by mddavidson2012
Employees Worked With
February 27, 2026
Calvin is the absolute best! If you’re tired of dealing with lazy dealership workers, he’s your guy. He was always transparent and made sure to listen to my needs and vehicle pre If you’re tired of dealing with lazy dealership workers, he’s your guy. He was always transparent and made sure to listen to my needs and vehicle preferences. More
by jordanvegalopez
Employees Worked With
