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Gettel Toyota Ocala
Ocala, FL
3,321 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,321 reviews
Verified Customer
November 15, 2023
DeLuca is the best from the minute you drive in until you get back into your serviced car. All service reps are so courteous and friendly and the waiting for service is quick. Besides they give you a det get back into your serviced car. All service reps are so courteous and friendly and the waiting for service is quick. Besides they give you a detailed update and explanations of your vehicles performance and needs. Plus I enjoy Di’s Cafe onsite More
by CATALANO51
Employees Worked With
John n Andrew in service
November 15, 2023
Always very pleased. Very professional staff And my rep, Christina is excellent and always kept me informed on the progress of my vehicle. Very professional staff And my rep, Christina is excellent and always kept me informed on the progress of my vehicle. More
by IMOLINA417
Employees Worked With
Christina
November 14, 2023
very dissatisfied with the service, they never called me to tell me that the car was ready. I was forced to ask for transportation to pick up my car. poor organization of service appointments. They have to to tell me that the car was ready. I was forced to ask for transportation to pick up my car. poor organization of service appointments. They have to improve. More
by ORTIZELLY45
Employees Worked With
Servicio al cliente
November 14, 2023
Very dissatisfied with the service and service advisor. Came in with an appointment for 15k service and mentioned I had a slow leak in a tire with 5 pound loss per week. 15k service was done (30 minutes) Came in with an appointment for 15k service and mentioned I had a slow leak in a tire with 5 pound loss per week. 15k service was done (30 minutes) but nothing done with tire. When I asked about tire with service advisor he stated 'No Leak Found'. I then asked if tire was even removed from vehicle and his comment was 'No, with appointments with just push these through for the service. More
by sjclock
Employees Worked With
Jesus Rodriguez
