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Gettel Toyota Ocala
Ocala, FL
3,321 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,321 reviews
November 14, 2023
Very bad experience- I brought my car in with two issues and was told that it is normal for one headlight to constantly flicker between low and high beams, even after showing the technician a video of the p and was told that it is normal for one headlight to constantly flicker between low and high beams, even after showing the technician a video of the problem. The other issue was with my electronics system, and I was told it’s working fine with no further explanation. The service staff seems to be all about efficiency and doing the least they can to get customers in and out. They did not listen at all to the problems I’m having with the car, and did not fix either one of them. They just told me I had five other things that needed to be fixed, none of which I came in for. More
by melissam
Verified CustomerEmployees Worked With
I don’t know the names
November 13, 2023
After being told the reason my tires weren’t properly rotated was due to differences in tread, I reviewed the paperwork I had and two tires were at 5/32 and two at 6/32, a very small difference. Looking rotated was due to differences in tread, I reviewed the paperwork I had and two tires were at 5/32 and two at 6/32, a very small difference. Looking back on the time before, they are all listed as being 5/32, so apparently two of them gained tread since April! Such a joke, if they can’t even measure such a small difference correctly I don’t think that would matter where it went on the car. Either way, this dealer has lost my business More
by krf216
Employees Worked With
Andrew
November 13, 2023
horrible customer service not happy need personally face to face talk it will be much better to face talk it will be much better More
by austinmenezes50
Employees Worked With
Other Employees :
Neil Schneeweiss, Danny Schoonover, Kevin Cash, Nathanial Schauf, Miguel Mercado, Layla Hamilton
November 13, 2023
My wife and I were stranded and were fortunate to find this dealership and the very helpful representative Cynthia Lebron.. Her assistance made this difficult situation much more bearable. this dealership and the very helpful representative Cynthia Lebron.. Her assistance made this difficult situation much more bearable. More
by BIGTORCH4
Employees Worked With
Cynthia Lebron
November 13, 2023
I would like to say that my service advisor did a great job checking me into my appt,& giving me info on future appts.She was very professional & helpful to me about my Tacoma.Her name is LAYLA & she is a job checking me into my appt,& giving me info on future appts.She was very professional & helpful to me about my Tacoma.Her name is LAYLA & she is a credit to your dealership. More
by JOHN55F100
Employees Worked With
Layla Hamilton
