Gettel Toyota Ocala

I had an appointment and was taken in immediately, I appreciated that the mechanic sent a video telling me what he’d done and made recommendations for additional services in the future. appreciated that the mechanic sent a video telling me what he’d done and made recommendations for additional services in the future. More

Was there for maintenance. Was in and out within an hour. Andrew St. John was the advisor and was so nice, polite and explained everything. Thank you Was in and out within an hour. Andrew St. John was the advisor and was so nice, polite and explained everything. Thank you More

I don't feel like am being sold here, have a real person to talk to and ask questions to. Feel I can trust them. Always come back here for all of my car and truck needs. to talk to and ask questions to. Feel I can trust them. Always come back here for all of my car and truck needs. More

The entire process to trade-in and purchases my new Toyota went well. Everyone I dealt with were knowledgeable and resolved all my issues. Toyota went well. Everyone I dealt with were knowledgeable and resolved all my issues. More

I'm very pleased with my experience with the very pleasant and friendly staff. I will gladly recommend your service to my friends and neighbors. pleasant and friendly staff. I will gladly recommend your service to my friends and neighbors. More

I was impressed with our salesman Michael, he was informative and professional. It was a very good experience. informative and professional. It was a very good experience. More

I’m happy with my experience :) thank you for helping us negotiate will recommend you guys to family and friends negotiate will recommend you guys to family and friends More

My internet sales rep was attentive, listened to me, and was respectful of my requests. Communication was great and they helped me get exactly the car I wanted. THANK YOU for a great experience!! was respectful of my requests. Communication was great and they helped me get exactly the car I wanted. THANK YOU for a great experience!! More

I brought my vehicle for oil. After it was done, the services writer came back to me with the paperwork. I noticed on the paperwork, they had the miles as 4,000.00. My vehicle ha After it was done, the services writer came back to me with the paperwork. I noticed on the paperwork, they had the miles as 4,000.00. My vehicle has 5,100 miles on it. I pointed out to the service writer. Then she showed me the over examination of the vehicle report and it was written that the brakes were bad. She also question that since the vehicle only has 4,000 miles. She took the paperwork back and returned with the correct version of the paperwork. I question the person that wrote down the wrong miles and the mechanic that checked my vehicle and put down the wrong information. Was the mechanic trying to make more money for the company by putting down the wrong information so that I would have pay for new brakes that was not need? Maybe I should go to another dealership that has responsible mechanic that do the work and don’t put remarks on paper that is wrong. More

I had an appointment for new tires and and alignment. What shouldhave taken 3 hours ended up taking 5 and a quarter hours. The wait was brutal. I read an entire book, perused Facebook and people watched What shouldhave taken 3 hours ended up taking 5 and a quarter hours. The wait was brutal. I read an entire book, perused Facebook and people watched ad nauseum. They credited me $30 for the inconvenience. I feel I should have been given the alignment for free. More