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Gettel Toyota Ocala
Ocala, FL
3,320 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,320 reviews
October 30, 2023
I was impressed with our salesman Michael, he was informative and professional. It was a very good experience. informative and professional. It was a very good experience. More
by KCHWY88
Verified CustomerEmployees Worked With
October 29, 2023
My internet sales rep was attentive, listened to me, and was respectful of my requests. Communication was great and they helped me get exactly the car I wanted. THANK YOU for a great experience!! was respectful of my requests. Communication was great and they helped me get exactly the car I wanted. THANK YOU for a great experience!! More
by akkohly
Employees Worked With
Danny Harrison
October 29, 2023
I brought my vehicle for oil. After it was done, the services writer came back to me with the paperwork. I noticed on the paperwork, they had the miles as 4,000.00. My vehicle ha After it was done, the services writer came back to me with the paperwork. I noticed on the paperwork, they had the miles as 4,000.00. My vehicle has 5,100 miles on it. I pointed out to the service writer. Then she showed me the over examination of the vehicle report and it was written that the brakes were bad. She also question that since the vehicle only has 4,000 miles. She took the paperwork back and returned with the correct version of the paperwork. I question the person that wrote down the wrong miles and the mechanic that checked my vehicle and put down the wrong information. Was the mechanic trying to make more money for the company by putting down the wrong information so that I would have pay for new brakes that was not need? Maybe I should go to another dealership that has responsible mechanic that do the work and don’t put remarks on paper that is wrong. More
by 2785pal
Employees Worked With
Cristina Flaherty
October 29, 2023
I had an appointment for new tires and and alignment. What shouldhave taken 3 hours ended up taking 5 and a quarter hours. The wait was brutal. I read an entire book, perused Facebook and people watched What shouldhave taken 3 hours ended up taking 5 and a quarter hours. The wait was brutal. I read an entire book, perused Facebook and people watched ad nauseum. They credited me $30 for the inconvenience. I feel I should have been given the alignment for free. More
by MJPROUD
Employees Worked With
I did not work with the sales dept. The true cost was inflated by add ons and I was not given that total price.
October 28, 2023
Tony Tran got us a great price for our trade and the new Rav4 XLE we purchased last night. You could use more sales folks just like him ☺ Herb & Pat Eldridge Ocala, Florida 34480 Rav4 XLE we purchased last night. You could use more sales folks just like him ☺ Herb & Pat Eldridge Ocala, Florida 34480 More
by haeldridge
Employees Worked With
Tony Tran
