Gettel Toyota Ocala

Heather was a great service lady. She was very helpful. She helped me obtain credit for my tires. She was very helpful. She helped me obtain credit for my tires. More

Salesman Victor provided a great experience during the purchase of our CPO Highlander. Everyone else we interacted with was very professional and efficient. The only less-than-great part of the experience purchase of our CPO Highlander. Everyone else we interacted with was very professional and efficient. The only less-than-great part of the experience was the games with the trade-in valuation process but that's typical with all dealerships. More

Sold a defective Ford Hybrid Escape 12,500 miles on it and refused the bank’s cancellation agreement that the bank approved three days after and again when I showed up with more problems. Didn’t offer a c and refused the bank’s cancellation agreement that the bank approved three days after and again when I showed up with more problems. Didn’t offer a comparable trade in value and was beyond rude to someone that spent 27,000 with them. Also offered to buy the car back as salvage More

Always very considerate,polite,and knowledgeable. Very quick and efficient. Never a long wait and a very comfortable area to wait. Very quick and efficient. Never a long wait and a very comfortable area to wait. More

The service was good but with the high cost of everything with the pandemic, I feel the prices for any work to be done is too high and I cannot afford that. So the next day which was Tuesday, I stopped at t with the pandemic, I feel the prices for any work to be done is too high and I cannot afford that. So the next day which was Tuesday, I stopped at the grocery store and when I opened my trunk to put my groceries in I'll almost had a hissy fit. Whoever got in my trunk left it a huge mess. I am so mad. You need to find out who that person was and give them a good swift kick. More

Went in for oil change. Was asked if I wanted my tires rotated. I assumed this was a service that came with the oil change. Later came to find out that it cost me $30 for Was asked if I wanted my tires rotated. I assumed this was a service that came with the oil change. Later came to find out that it cost me $30 for the service. Not only that but they didn't even rotate my tires. I knew they didn't because of the valve stems caps I have on my care. I suspected them of doing this previously but was unable to confirm at that time. Now I have to inconvenience myself, disrupt my schedule, and go back up there for a service that should have already been completed! More

The service staff were friendly, courteous, and helpful! I always enjoy sitting in your waiting room, too! I always enjoy sitting in your waiting room, too! More

The service department did a good job repairing my car, and they even delivered it to me. The only problem I had was with communication about the repairs, the status, and the approval process. When I calle and they even delivered it to me. The only problem I had was with communication about the repairs, the status, and the approval process. When I called to get an update, I was cut off twice so I had to call three times to speak to the person I needed. More

Salesman Spencer awesome! !! Your financial manger did not give me an option to choose due date !! Your financial manger did not give me an option to choose due date More