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Gettel Toyota Ocala
Ocala, FL
3,370 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,370 reviews
Verified Customer
August 18, 2023
Friendly customer service very clean comfortable waiting area. I do miss your gift store area that was replaced with car auto supplies because I always purchased something fun while I was there for service. area. I do miss your gift store area that was replaced with car auto supplies because I always purchased something fun while I was there for service. Hope it returns someday. More
by mrbeckreag7
Employees Worked With
Victoria
August 17, 2023
Sales person didn’t show me all things like how to open the gas tank lid!. the gas tank lid!. More
by WULFRONALD50
Employees Worked With
Other Employees :
Neil Schneeweiss, Danny Schoonover, Andrew Swainson, Kevin Cash, Richard Greeson, Nathanial Schauf, Miguel Mercado, Layla Hamilton
August 17, 2023
Normally the service has been good. Austin my service tech did give me a heads up that they were having problems with new software affecting dispatch. I asked how long and was told 2-3 Austin my service tech did give me a heads up that they were having problems with new software affecting dispatch. I asked how long and was told 2-3 hours. He gave me three option to reschedule but I had just driven 35 minutes and didn't want to come back. My wait was 2 hours, 40 minutes. For an oil change. Not acceptable. Then I got a text from Austin showing some filters etc that should be replaced and I could accept or refuse. I walked the 10 steps to his desk and told him how impersonal that was and he I was already not happy. He said he was working on 4 tickets and trying to speed up things. Whatever....... More
by annflint7
Employees Worked With
Austin in Service Dept.
August 17, 2023
The dealership is very clean and efficiently run, and my car runs better after being serviced. See y'all in the spring for my next tune-up. I did not work with any of the people listed in your drop-down box car runs better after being serviced. See y'all in the spring for my next tune-up. I did not work with any of the people listed in your drop-down box. More
by CherylHoldefer
Employees Worked With
Adam Arredondo, Spencer Steele
August 17, 2023
I was really impressed with deluca rideshare being able to take me home, which is about 25 miles away and then they came to pick me up. That was excellent! to take me home, which is about 25 miles away and then they came to pick me up. That was excellent! More
by SHELTON_P
Employees Worked With
Austin
August 17, 2023
Service attendants were very efficient and friendly, Service rep who filled out all the paperwork was particularly friendly efficient and helpful (Cristina). Service turn-around was good. Service rep who filled out all the paperwork was particularly friendly efficient and helpful (Cristina). Service turn-around was good. More
by grw0144
Employees Worked With
Cristina
