
Gettel Toyota Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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My Toyota Venza needed a new part for the automatic hatchback door. Byron Bradshaw was beyond helpful, friendly, and knowledgeable. He put my mind at ease and kept me informed as to the status of the hatchback door. Byron Bradshaw was beyond helpful, friendly, and knowledgeable. He put my mind at ease and kept me informed as to the status of the service. Byron also made sure that my car was still under warranty, which meant the work was 100% covered. That was a huge relief. I had not even considered that it was covered. Thank you, Toyota. Byron arranged for a car to take me home and then pick me up when my car was ready, a couple of days later. I couldn't be more pleased. More
My service and new car 🚗 sales transactions went just great. I have recommended neighbors to go to Deluca and they have taken my suggestion. great. I have recommended neighbors to go to Deluca and they have taken my suggestion. More
Excellent customer service. Auto mechanics perform great work . Reasonable prices . Highly recommend, highly recommend visiting Auto mechanics perform great work . Reasonable prices . Highly recommend, highly recommend visiting More
It would have been nice if someone (anyone) from the service department had explained to me why I got stuck on a 90 degree evening with a dead battery less than a month after the car was serviced and I service department had explained to me why I got stuck on a 90 degree evening with a dead battery less than a month after the car was serviced and I was told the battery was fine. The battery was almost three years old but was the fourth one in that time period. The first three failed in the first six months of owning the car. Does Toyota really believe I will back in to buy another Toyota?? More
VERY DISAPPOINTED THAT ANGLE CONTACTED ME WITHOUT MIKES KNOWLEDGE. WHEN ANGEL CALLED ME ABOUT AN APPOINTMENT TO TRADE IN OUR CAR, I SAID TO HIM HOW NICE IT WAS OF HIM TO CALL ME FOR MIKE. WE WENT IN AND DE KNOWLEDGE. WHEN ANGEL CALLED ME ABOUT AN APPOINTMENT TO TRADE IN OUR CAR, I SAID TO HIM HOW NICE IT WAS OF HIM TO CALL ME FOR MIKE. WE WENT IN AND DELT WITH ANGEL THINKING HE WAS IN PARTNERSHIP WITH MIKE. MIKE CALLED ME FIRST AND I ASKED HIM TO CALL ME IN A FEW DAYS, SO WHEN ANGEL CALLED I ASSUMED HE WAS WORKING WITH MIKE AND SPLITTING THE COMMISSION. VERY UNPROFESSIONAL OF ANGLE, AND I HOPE THE COMMISSION ON MY SALE WAS SPLIT WITH MIKE. PLEASE MAKE SURE MR DELUCA SEES THIS. ADDITIONALLY, PLEASE UPDATE ME ON THIS ISSUE. THANK YOU ART KECK ART1@PRIMARY.NET 513-368-1230 More
Being at DeLuca Toyota was like staying at a 5 star hotel and the service was comparable to the same. I was impressed with the waiting area; it was like visiting a Cafe. Niceties like complimentary basic man and the service was comparable to the same. I was impressed with the waiting area; it was like visiting a Cafe. Niceties like complimentary basic manicures, a wide variety of teas and coffee with a variety of sweetners available makes the wait for your service work to be complete a joy and a pleasure. My service advisor Heather was courteous, gracious, friendly and kind. Though the work to be done was a recall repair, she treated me as if I was one of her best customers and had been there before. The facilities are luxurious and well managed, The floors were spotless. The bathroom was clean and well stocked. The furniture was comfortable and a suitable height. Thank you for the most refreshing experience I have ever had at a dealership! More
Adam was great! Amazing customer service. Kept me informed. Pre booked next service. Won’t take my new car anywhere else but to him. Definitely recommend multiple pe Amazing customer service. Kept me informed. Pre booked next service. Won’t take my new car anywhere else but to him. Definitely recommend multiple people to this location and gave them Adams information. More