
Gettel Toyota Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I asked to have my dome and vanity lights replaced with LED bulbs and was told that they could not do it. I did not receive a satisfactory explanation. Not very happy with the total event. LED bulbs and was told that they could not do it. I did not receive a satisfactory explanation. Not very happy with the total event. More
Everyone was great and very professional. The prices were very competitive except for the spark plug replacement. The prices were very competitive except for the spark plug replacement. More
Victoria was great to work with. She definitely knows what she is doing. Technician was ready to work on my vehicle when I got there. She definitely knows what she is doing. Technician was ready to work on my vehicle when I got there. More
We were not pleased that they could not find our Fob when work was completed. Sat in the waiting room for over an hour waiting for them to find out they had given our Fob to someone else and they would have work was completed. Sat in the waiting room for over an hour waiting for them to find out they had given our Fob to someone else and they would have to go get it and deliver it to us the next day. Unhappy ending to an otherwise good day as your driver Mark brought us back and forth to The Villages. He was a pleasure to be with and should be commended for his friendly personality, Also asked them to install a vanity plate to the front of our vehicle and it was not completed. Hope Mr. Deluca sees this review. More
Worst customer service EVER! I will never go back. Wasted my whole morning. I was in waiting room but they only sent me text which they did not reply to and email but when I call I will never go back. Wasted my whole morning. I was in waiting room but they only sent me text which they did not reply to and email but when I called they sent me to voicemail. My service rep just disappeared. Then they could not get it done in time for my 1 pm appt. And it was a 10 minute job!! More