Gettel Toyota Ocala

Although the dealership was jammed, we were greeted promptly and out of there in an hour. We did have an appointment. Everyone was friendly and efficient. promptly and out of there in an hour. We did have an appointment. Everyone was friendly and efficient. More

Very professional staff and skilled in sales. It was a pleasure to interact with them. It was a pleasure to interact with them. More

We drove Gainesville, FL after having poor service and being frustrated. Deluca was more than than we expected in a good way. Our sales person Christian was new and let us know but then said she would get being frustrated. Deluca was more than than we expected in a good way. Our sales person Christian was new and let us know but then said she would get management involved to make sure nothing was left out and that we were happy with every step. The only negative was financing as he was very pushy even when we said we were not getting any extras. More

My experience was great from beginning to end. Anthony was informative , very knowledgeable and patient. Everyone we encountered was very professional and personable. They made me feel very co Anthony was informative , very knowledgeable and patient. Everyone we encountered was very professional and personable. They made me feel very comfortable. More

Charlie was an amazing sales man, and he got me into the exact car I wanted! exact car I wanted! More

They were awesome! Nate and everyone at DeLuca have my business for life, as well as anyone in my family/friends looking to buy a car. Fantastic service every time I’ve Nate and everyone at DeLuca have my business for life, as well as anyone in my family/friends looking to buy a car. Fantastic service every time I’ve ever gone to them. More

Best dealership ever! Bryon or Byron Bradshaw is awesome! Very quick service. Very patient! Very knowledgeable! Bryon or Byron Bradshaw is awesome! Very quick service. Very patient! Very knowledgeable! More

The service department is excellent. Making the appointment is easy and the wait time is never too long. Making the appointment is easy and the wait time is never too long. More

We have purchased vehicles from DeLuca Toyota for at least 15 years and have had each vehicle serviced throughout the time we owned each vehicle. We have always trusted their service department for all least 15 years and have had each vehicle serviced throughout the time we owned each vehicle. We have always trusted their service department for all scheduled and needed service. More

Poor experience. To start, I am a multi year loyal and satisfied customer of Deluca Toyota. Whenever I pass under the “Holiday” American ensign, I feel a sense of p To start, I am a multi year loyal and satisfied customer of Deluca Toyota. Whenever I pass under the “Holiday” American ensign, I feel a sense of patriotism, validation and optimism. Thank you for that. On Saturday 05/28/2023, upon completion of scheduled service, I left the Ocala location, Deluca Toyota dealership/service department. I was apparently leaking oil following the filter/oil change performed during servicing. Sunday morning, at approximately 9AM I noticed my garage floor puddled with a large amount of brand new (clean) oil. I called the dealership but it is Sunday of Memorial Day weekend so the Service Department won’t be open until Tuesday morning. I inquired about a loaner vehicle, but “Brian” the Sales Manager respectfully told me to pound sand until Tuesday. It should be noted that my wife and I are Veterans. My wife is a Cold War U.S. Navy Veteran having served four years, retiring as a 30 year Montessori Early Childhood Educator.. I am a twenty two year Veteran of the U.S. Marine Corps. I retired as Gunnery Sergeant combat veteran having served in The Cold War, a brief period that we called peacetime, and hot war.. I am a 100% Disabled Veteran… With all that being said, neither my wife or I were able to venture out of our home on this, the only weekend devoted to remembering and memorializing our fallen brothers and sisters in arms. Why? Because your service department made a mistake, and your quality control was lacking. The question now is what do you, Mr. Frank Deluca, suggest that we do to move forward where the result is a satisfied customer who trusts your company? I will contact your offices Tuesday morning to discuss this matter and seek a resolution. GySgt Thomas Pinet USMC Ret More