Gettel Toyota Ocala

Brought my '21 Highlander Limited in for an oil change and auto butler. My vehicle has 15k miles and is well within the warranty period. I asked them to also adjust my headlights down a tad due to the f and auto butler. My vehicle has 15k miles and is well within the warranty period. I asked them to also adjust my headlights down a tad due to the fact that I get flashed a couple of times each time I drive while it's dark out. They told me that it would cost over $200 to adjust and that this wasn't part of my bumper-to-bumper warranty. I asked them the last time my vehicle was brought in for service to adjust the headlights. They told me when I picked up the vehicle that the head lights didn't need adjusting. My headlights are in the oncoming vehicles drivers face and it has been this way since I purchased brand new. I'm not asking them to adjust something that I tried to do myself. This doesn't seem like a big deal to anyone else but it is to me and it's frustrating that i spent $55k on my vehicle, not to mention that I have purchased over 6 cars from this same dealership in the past. This is NOT good customer service and I am now going to trade this vehicle and purchase a new Ford Explorer. Your loss Toyota. Thanks for nothing! One other issue I had was when I picked up the car, it took them over 30 minutes to locate the keys. They ended up being in the shop in the work area of the technician in the that worked on my vehicle. Unreal! More

It's clean,comfortably, fast service, you can get your nails done and plenty of drinks to choose from. nails done and plenty of drinks to choose from. More

Been doing business with Deluca Toyota since 2006, never once have they not earned a 5 star rating! once have they not earned a 5 star rating! More

miguel mercado was very curtious and answered all questions to my satisfaction. i would dal with him onmy next purchase. questions to my satisfaction. i would dal with him onmy next purchase. More

It’s very easy to deal with and all the employees I that accessed were very helpful and polite. accessed were very helpful and polite. More

I found the experience of buying a new car delightful at DeLuca Toyota. Our salesperson, Victor, was top knotch, very classy, patient, kind, and extremely easy with whom to work. Thank you so much. I loo DeLuca Toyota. Our salesperson, Victor, was top knotch, very classy, patient, kind, and extremely easy with whom to work. Thank you so much. I look forward to many years of association. More

Timothy Maxey tops bar as a salesman with integriety and listens to his customer’s; does what he says, and is courteous and prompt to respond when contacted. DeLuca went the extra mile for us after an acc listens to his customer’s; does what he says, and is courteous and prompt to respond when contacted. DeLuca went the extra mile for us after an accident. We drive many miles back to do business here after moving in 2011. Thank You for valuing our business since the 1990’s. More

I was very happy with my service appointment! The staff was friendly and the service in my vehicle was quick! The staff was friendly and the service in my vehicle was quick! More

Extremely professional service advisor; good team work with service manager to solve and resolve my car's significant issue. with service manager to solve and resolve my car's significant issue. More

The service writer Victoria is very friendly and will work with you to get the answers. work with you to get the answers. More