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Gettel Toyota Ocala
Ocala, FL
3,306 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,306 reviews
April 15, 2023
Outstanding. Robert Denn is a true professional in every endeavor. Kept me posted throughout the service appointment and got a discounted price and I wasn't goin Robert Denn is a true professional in every endeavor. Kept me posted throughout the service appointment and got a discounted price and I wasn't going through with the service but with his assistance he made it completely satisfactory. Hate to see him retire as he is such an asset. More
by baker62775
Verified CustomerEmployees Worked With
Robert Denn
April 15, 2023
I thought it was a little high $34 to fix a flat, But they did give me a senior citizen discount, It might be a good thing to let People Know about it! they did give me a senior citizen discount, It might be a good thing to let People Know about it! More
by LARRYNANCE
Employees Worked With
Patricio "Paco" Lara, Pam Stern
April 13, 2023
Have dealt with them for more than 20 years. They are awesome and drivers also. Had my RAV4 in for detailing, Corey did great job. The drivers that took me home and came back for me were te They are awesome and drivers also. Had my RAV4 in for detailing, Corey did great job. The drivers that took me home and came back for me were terrific. Would recommend to anyone. More
by CRAZYLADY1943
Employees Worked With
Victoria -
April 13, 2023
I had an auto butler appointment and work was performed on time. My Camry looks wonderful, but this time they forgot to wash the front wheels. I do not know the name of the person that performed the cleani on time. My Camry looks wonderful, but this time they forgot to wash the front wheels. I do not know the name of the person that performed the cleaning/auto butler process this time. More
by wildspirit824
Employees Worked With
I don't know
April 13, 2023
Staff at service is terrific. Friendly and knowledgeable. Then I was visited by a salesman. I was not there to shop for a car and deeply resent the interruption as I was using Friendly and knowledgeable. Then I was visited by a salesman. I was not there to shop for a car and deeply resent the interruption as I was using MY time to complete a work project. If you want me as a future customer, please mark my file that I should never be approached by a sales person. Up until yesterday my transactions from original purchase has been excellent. Don’t remember name of salesperson since I threw his card away (office next to mr deluca). I don’t do business with anyone who openly exhibits their politics. More
by bettescotty
Employees Worked With
Neil Schneeweiss
April 13, 2023
2019 RAV4 was in for it's 6 month AutoButler. The RAV4 looked like new after Deluca Service was done with it. Shout out to Cristina Flaherty and her professionalism. I mentioned to her that th The RAV4 looked like new after Deluca Service was done with it. Shout out to Cristina Flaherty and her professionalism. I mentioned to her that the last time the RAV4 was in for the Autobutler it had stains on the plastic portion of the back window. She acknowledged and communicated to the service team. The RAV4 looked great. More
by John_siemer
Employees Worked With
Cristina Flaherty
April 13, 2023
The young man who greeted me and who I gave my key to greeted me with a lovely smile! My service representative Bob is always very helpful and professional! I loved the complimentary manicure. greeted me with a lovely smile! My service representative Bob is always very helpful and professional! I loved the complimentary manicure. More
by darlenegraubard
Employees Worked With
Bob, Robert service, guy who greeted me when I drove up
April 13, 2023
Outside service car pickup was very cordial and nice. Christina was the same and checked me in promptly for the auto-butler. The time for the service was acceptable and not too long of a wait. I spoke Christina was the same and checked me in promptly for the auto-butler. The time for the service was acceptable and not too long of a wait. I spoke with Mr. Frank personally and as always he was very cordial and a perfect gentleman. As long as I am able I will trade with and have my vehicle serviced at DeLuca Toyota. A wonderful dealership. More
by KINGDOGER (Doris or Gerard)
Employees Worked With
I did not work with any of the people listed.
