Gettel Toyota Ocala

The 2 hour wait was comfortable but long for an oil change. Everything was ok except they wanted to charge me $80 labor for a 3 minute headlight change!!!! change. Everything was ok except they wanted to charge me $80 labor for a 3 minute headlight change!!!! More

Deluca is fast and efficient on all their services, We have traded with them many years and always leave pleased. have traded with them many years and always leave pleased. More

My service at Deluca was excellent. My service rep Victoria was very helpful and went above and beyond. The waiting area was very comfortable and I felt safe with the Covid safety preca My service rep Victoria was very helpful and went above and beyond. The waiting area was very comfortable and I felt safe with the Covid safety precautions used by Deluca. More

You need to check every bit of your bill. Do not trust your service agent to act on your behalf. Not a pleasant experience Waited over 3 hours. Do not trust your service agent to act on your behalf. Not a pleasant experience Waited over 3 hours. More

I went in for a 45,000 mile service and was out in less than an hour. Truly amazing service! than an hour. Truly amazing service! More

Great salespeople and Internet Department but top management has gotten to greedy. I worked with Jerry Brigante and Neil Schneeweiss in the Internet department, also Kevin Cash and Mark Blackmon as management has gotten to greedy. I worked with Jerry Brigante and Neil Schneeweiss in the Internet department, also Kevin Cash and Mark Blackmon as sales people. All of these people were first class and made it a pleasure to do business with, as well as Adam Phelps in the Finance Department. There was only one person that was not professional and that was the main manager that wanted to squash my deal, he was the same manager that had to close my last deal with Deluca where I bought a 2017 Tundra. He walked by where I was sitting making negative comments twice, not sure if it was on purpose where I could hear, either way it was very unprofessional. In the end he approved my deal and I was able to buy my truck, he just wasn't happy with the amount of profit they were making as they are getting to used to the extra profit they are making in this low inventory market. Had it not been for him I would give this 5 stars and say it was the easiest smoothest transaction I have had in buying a vehicle. More

Prompt, courteous service and they were finished in under an hour! Very please with the service! an hour! Very please with the service! More

Always am satisfied that whatever needs attention will get it. All reps are very knowledgable. Was in and out in less than 1 hour. get it. All reps are very knowledgable. Was in and out in less than 1 hour. More

Service was terrific, had an 11:30 appointment and was out in less than an hour. How great is that! Super service! happy to be a customer. out in less than an hour. How great is that! Super service! happy to be a customer. More

The sales team did a very good job but management did not. We waited for the car to come in. Christopher notified us on Tuesday afternoon that the car was in and we made an appointment to pick it up Fr not. We waited for the car to come in. Christopher notified us on Tuesday afternoon that the car was in and we made an appointment to pick it up Friday at noon. We got a call from management on Thursday morning saying we needed to pick it up that day, that they had a 72 hour rule. We had to reschedule our other commitments even though 72 hours would actually have been on Friday. More