Gettel Toyota Ocala

Due to Covid, my car hadn’t been serviced in over a year. I arrived to find, Marcie, gone from her station. She had retired after 30+- years at DeLuca. Who would I have now to check in my car? It happene I arrived to find, Marcie, gone from her station. She had retired after 30+- years at DeLuca. Who would I have now to check in my car? It happened to be Robert Denn. He was great. And the great service continues on. Thank you. Marge Hendon More

Customer service was awesome, and friendly they were honest with what was needed and asked if I wanted to get it fixed or at anther time, the only negative is just to change back brakes and oil change w honest with what was needed and asked if I wanted to get it fixed or at anther time, the only negative is just to change back brakes and oil change was extremely high with pricing, More

Excellent job. Staff are prompt & courteous. Services are reliable. We love to have our car service by DeLuca, except it's too far from the Villages. are reliable. We love to have our car service by DeLuca, except it's too far from the Villages. More

I was able to bring my car in earlier than my scheduled appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me sinc appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me since money is tight. Service was done quickly and car washed. More

YOUR SERVICE DEPARTMENT DOES AN EXCELLENT JOB. WE ARE VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. More

They worked very hard to get me into the vehicle I wanted to purchase,my sales man Miguel was very friendly and professional, I highly recommended this dealership to purchase,my sales man Miguel was very friendly and professional, I highly recommended this dealership More

I didn’t purchase my car at DeLuca (regrettably) but heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future need heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future needs. More

Did a great job but it takes so long to get everything done including the financial end I sure wish it could be faster and less time going back and forth with the price and credit person he was very thoro done including the financial end I sure wish it could be faster and less time going back and forth with the price and credit person he was very thorough with the answer thanks Stuart Cuthbert More

I went in today because they are offering a triple double promotion which should have given me an additional $9,000. I found a vehicle that I was interested in purchasing. We sat down ran the numbers and for promotion which should have given me an additional $9,000. I found a vehicle that I was interested in purchasing. We sat down ran the numbers and for starters they try to rip me off by offering me 35,000 for a fully loaded 2019 ram limited with just 25,866 miles. So what they did was they gave me the $9000 but they lowballed me by over $9000 on my trade-in even though it was in great condition and I’ve only had it for three months. After I left due to the ridiculous offer they called me approximately 20 minutes later claiming that the gentleman who ran my numbers miss staking the vehicle that I drove and they sent me an updated trade in value of 44,000 but they claimed that because my vehicle is on the expensive side that I was not eligible for the $6000 trade-in bonus. In other words it was a total bait and switch/false advertisement situation they had no intention On giving Me the full promotion value and a decent trade-in for me vehicle, they just wanted me in the door and they were going to try/hope that I didn’t notice how the numbers were not adding up. The last time I was at this dealership I had a good experience. But this time around I am very disappointed. It also gets you thinking on how many people that they ripped off and pulled a fast one on what a shame hopefully it was an isolated situation on my end but before you go and sign anything make sure the numbers are correct and you’re not getting ripped off. More

Clean!! Friendly, knowledgeable staff, comfortable, timely,..... Frank has built a wonderful business here. This is my 3rd car from here and I have sent several new customers here. timely,..... Frank has built a wonderful business here. This is my 3rd car from here and I have sent several new customers here. More