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Gettel Toyota Ocala
Ocala, FL
3,303 Reviews
"Toyota Makes the Car...DeLuca Makes the Difference!!
One of Florida's fastest-growing volume Toyota dealer
Frank DeLuca, president and owner invites you to stop by and meet everyone at DeLuca Toyota. We will service your vehicle needs to the highest degree of satisfaction and make your experience the most favorable one. "Toyota makes the car...DeLuca makes the Difference"...!!!
Twenty-seven acres of Toyotas plus a HUGE selection of pre-owned and CERTIFIED pre-owned vehicles with 7-year 100,000-mile warranties!
DeLuca Toyota was established in 1978. Today, operating under the same management, we are now one of Florida's fastest-growing volume dealers. We are located in beautiful, historic Ocala. Our entire staff understands the importance of customer satisfaction and loyalty. Everyone at DeLuca Toyota strives to serve our customers professionally and efficiently. At Deluca Toyota, we make buying or leasing your new or used vehicle a pleasant and rewarding experience. Deluca Toyota's sales, rental, autobody, and service department strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,303 reviews
May 21, 2020
My recall service for airbags was handled quickly. The waiting time wasn't too bad and everyone was courteous. The safe spacing looked good and the waiting room was clean. Good job Toyota! The waiting time wasn't too bad and everyone was courteous. The safe spacing looked good and the waiting room was clean. Good job Toyota! More
by smich67095
Employees Worked With
Jeus?
May 13, 2020
Best Sales EVER I have now purchased my 5th vehicle from these two gentleman in the last 2.5 years!! Exceptional and consistent customer service every time! I recomme I have now purchased my 5th vehicle from these two gentleman in the last 2.5 years!! Exceptional and consistent customer service every time! I recommend calling Mark for any new or used sale. No pressure sales, provides fair trade value and he will get you into the vehicle that meets your needs. From the receptionist, sales, service, finance all the way to the car detailer you can expect the same pleasant attitude and professionalism. More
by Donna B
Employees Worked With
Mark Blackmon and Steve McCoy
May 11, 2020
Auto Service Was very pleased to have fast service, friendly service and to see that all customers and most employees of DeLuca Toyota were wearing masks. Very ni Was very pleased to have fast service, friendly service and to see that all customers and most employees of DeLuca Toyota were wearing masks. Very nice of the service writer to keep us informed during our stay. More
by Claudia/Carroll
Employees Worked With
Tracy Sain
April 18, 2020
Dead battery, car had to be towed DeLuca Toyota came through with flying colors when I called to say I had a dead battery. I contacted Roadside Assistance and a wrecker came quickly. DeLuca Toyota came through with flying colors when I called to say I had a dead battery. I contacted Roadside Assistance and a wrecker came quickly. The towing service was very careful with my car when loading it. I asked the Toyota Service Dept. to also complete the first service (oil change, etc.) at the same time. The next day I was called and set up a time for the courtesy van to transport me to the dealership. The driver was Morris and he was outstanding! Since it was during the corona virus stay at home order I didn't know what to expect. I must say that I had the most interesting conversation with this caring, intelligent man since the "stay at home" order started weeks ago. He is "gold" to the dealership and deserves a raise! The Service Dept., valet staff, Customer Service, and all others were very helpful and provided great customer service. More
by mldcfullarton
Employees Worked With
Morris - courtesy van driver
April 16, 2020
Happy Very pleased with the service received. Didn't try to nickle and dime me, felt the advisor was 100% honest. Will bring all our vehicles here in t Very pleased with the service received. Didn't try to nickle and dime me, felt the advisor was 100% honest. Will bring all our vehicles here in the future. More
by IM4UM
Employees Worked With
Jesus
April 15, 2020
Quick, complete, and under these difficult pandemic times they had a great plan in place to ensure your access to social distancing. I enjoy service visits at DeLica. they had a great plan in place to ensure your access to social distancing. I enjoy service visits at DeLica. More
by swm
Employees Worked With
Unknown
April 04, 2020
Service was fast and Great customer service was provided. I was offered a free car wash which I really needed so I'm so appreciative!! I was offered a free car wash which I really needed so I'm so appreciative!! More
by latoya king-Reaves
Employees Worked With
Don't remember his name but he was so nice
April 02, 2020
Good for the most part, but The car is working well. I would say that some improvement on social distancing and customer service could be needed. The positioning of the chairs in The car is working well. I would say that some improvement on social distancing and customer service could be needed. The positioning of the chairs in the waiting room was good. Some of the salespersons and other employees might need some retraining. More
by HotDawg
Employees Worked With
Hmm...forgot their name...I didn't receive a card from them.
March 18, 2020
new car check up very pleasant & quick service. all employees very friendly & helpful. pleasant atmosphere to wait in. fun to look at showroom and cars on the lot. very pleasant & quick service. all employees very friendly & helpful. pleasant atmosphere to wait in. fun to look at showroom and cars on the lot. Thanks More
by lindadpowell
Employees Worked With
Franco Gestro
