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Gettel Toyota Ocala
Ocala, FL
3,363 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,363 reviews
March 27, 2021
Made my appointment online. The advisor was courteous and punctual. Car was serviced correctly. My wait was as I expected. The bill was reasonable. Good experience. and punctual. Car was serviced correctly. My wait was as I expected. The bill was reasonable. Good experience. More
by parks123
Employees Worked With
jesus
March 23, 2021
Due to Covid, my car hadn’t been serviced in over a year. I arrived to find, Marcie, gone from her station. She had retired after 30+- years at DeLuca. Who would I have now to check in my car? It happene I arrived to find, Marcie, gone from her station. She had retired after 30+- years at DeLuca. Who would I have now to check in my car? It happened to be Robert Denn. He was great. And the great service continues on. Thank you. Marge Hendon More
by Marge Hendon
Employees Worked With
Robert Denn
March 18, 2021
Customer service was awesome, and friendly they were honest with what was needed and asked if I wanted to get it fixed or at anther time, the only negative is just to change back brakes and oil change w honest with what was needed and asked if I wanted to get it fixed or at anther time, the only negative is just to change back brakes and oil change was extremely high with pricing, More
by rickyoliveras77
Employees Worked With
Jesus
March 11, 2021
Excellent job. Staff are prompt & courteous. Services are reliable. We love to have our car service by DeLuca, except it's too far from the Villages. are reliable. We love to have our car service by DeLuca, except it's too far from the Villages. More
by auroratumang
Employees Worked With
Didn't deal directly with the mechanic, but the receptionist are exceptionally courteous
March 06, 2021
I was able to bring my car in earlier than my scheduled appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me sinc appointment. I knew this service call was going to be expensive so was told about a payment plan they are now offering. This was a relief for me since money is tight. Service was done quickly and car washed. More
by dejavu617
Employees Worked With
Shannon, Austin, Ron
March 03, 2021
YOUR SERVICE DEPARTMENT DOES AN EXCELLENT JOB. WE ARE VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. VERY PLEASED WITH THE SERVICE DEPT EACH TIME WE COME IN AND HAVE BEEN WITH DELUCA MANY YEARS. More
by kencroth
Employees Worked With
DON'T REMEMBER THEIR NAMES BUT ALL WERE EXCELLENT
March 02, 2021
They worked very hard to get me into the vehicle I wanted to purchase,my sales man Miguel was very friendly and professional, I highly recommended this dealership to purchase,my sales man Miguel was very friendly and professional, I highly recommended this dealership More
by tb1114
Employees Worked With
Miguel Mercado
February 28, 2021
I didn’t purchase my car at DeLuca (regrettably) but heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future need heard they were a great dealership. After my first visit to the service department, this will definitely be the dealership to meet all my future needs. More
by lltruckguy
Employees Worked With
Don’t recall names.
February 22, 2021
Did a great job but it takes so long to get everything done including the financial end I sure wish it could be faster and less time going back and forth with the price and credit person he was very thoro done including the financial end I sure wish it could be faster and less time going back and forth with the price and credit person he was very thorough with the answer thanks Stuart Cuthbert More
by svc7643
Employees Worked With
The credit person and the sales manager
