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Gettel Toyota Ocala
Ocala, FL
3,363 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,363 reviews
March 15, 2019
Excellent customer service and great car They take care of every detail at my service checks and even give me recommendations on fuel economy, care of my vehicle etc. Their staff is great to They take care of every detail at my service checks and even give me recommendations on fuel economy, care of my vehicle etc. Their staff is great too More
by Librabroad
Employees Worked With
Chris, sales person
March 01, 2019
Excellent service Very nice dealership with great people, I bought a new Camry here 3 months ago. Speedy service and nice cafe. I always feel welcomed when I come to th Very nice dealership with great people, I bought a new Camry here 3 months ago. Speedy service and nice cafe. I always feel welcomed when I come to this location. I would definitely recommend to anyone who's interested in buying a car. More
by Cat00!
Employees Worked With
Christian
February 27, 2019
All about HUGE profits Looked at 2017 truck was quoted 31000. looked at 2007 chevy truck quoted 13500. 3 days later looking online found same trucks 2017 for 23000 and 2007 Looked at 2017 truck was quoted 31000. looked at 2007 chevy truck quoted 13500. 3 days later looking online found same trucks 2017 for 23000 and 2007 for 9900. When I called to find out why was told prices change every day WHAT Never knew dealerships did this sort of game. This account is exactly what happened. BEWARE AND DO YOUR SHOPPING ON LINE BEFORE SETTING FOOT ON LOT More
by john kistner
Employees Worked With
Anthony Eason
February 27, 2019
Very efficient service. Was taken in at my appointed time. Comfortable waiting area. Was given approximate time of completion and it was even sooner. My service service. Was taken in at my appointed time. Comfortable waiting area. Was given approximate time of completion and it was even sooner. My service adviser was courteous and made me feel like he valued my time and comfort. A very good experience. More
by Mary G. Ocala, FL
Employees Worked With
I'm sorry I don't remember his name. I believe it started with a J.
February 27, 2019
Zero conscience Loyalty means nothing and maximizing profit on every deal is the name of the game here. Unfortunately there is a large population of elderly people in Loyalty means nothing and maximizing profit on every deal is the name of the game here. Unfortunately there is a large population of elderly people in Ocala that will fall hard at this stealership and likely will not read this review. Do your homework of what new or used vehicles should cost and what your trade is worth. The recent million dollar remodel come on the backs of its customers. Your very likely to purchase better elsewhere. More
by Deluca
Employees Worked With
John Deluca
February 14, 2019
Great service The service advisor was very pleasant and professional. The servicing was faster than expected and the advisor went over the results as well as what t The service advisor was very pleasant and professional. The servicing was faster than expected and the advisor went over the results as well as what to expect on the next visit. The car was washed and returned to us promptly after the service. Very pleased overall. More
by SEOcala
Employees Worked With
Austin
February 07, 2019
Excellent service Always receive excellent service from the dealership and personal care from Austin. A pleasure to know my concerns about service will always be handl Always receive excellent service from the dealership and personal care from Austin. A pleasure to know my concerns about service will always be handled in a professional manner. More
by hilander je
Employees Worked With
Austin
January 31, 2019
we really like our new Rav4 our only complaint is we do not care for the navigation system the car is very sporty and comfortable we are very impressed with the dealership our only complaint is we do not care for the navigation system the car is very sporty and comfortable we are very impressed with the dealership More
by joseph 6609js
Employees Worked With
Tim Williams
January 27, 2019
Great service advisor Andrew St John is great. Always polite and explains things very well. I feel welcomed and he is kind and concerned about any problems I might have wi Andrew St John is great. Always polite and explains things very well. I feel welcomed and he is kind and concerned about any problems I might have with the car. Thank you for your help! More
by parisinthefall
Employees Worked With
Andrew Saint John
January 27, 2019
Great customer service, as always Came in for the 15,000 mile service and was greeted promptly and courteously. The service team is proficient and professional every time I come in. Th Came in for the 15,000 mile service and was greeted promptly and courteously. The service team is proficient and professional every time I come in. They never keep me guessing on what the issues are or when I can expect to get my car back. More
by camry 2018
Employees Worked With
Service desk person was Tracy, she is great
