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Gettel Toyota Ocala
Ocala, FL
3,319 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,319 reviews
December 06, 2017
Service Your service and attention is the best I’ve ever seen Everyone went above and beyond from getting a cup of coffee to you little store Your service and attention is the best I’ve ever seen Everyone went above and beyond from getting a cup of coffee to you little store More
by Rosa
Employees Worked With
Service area store area and drink station
December 06, 2017
a great experience My wife and I really enjoyed purchasing our 2018 Toyota Camry Hybrid and meeting many of the sales staff. We feel they will continue to help us in th My wife and I really enjoyed purchasing our 2018 Toyota Camry Hybrid and meeting many of the sales staff. We feel they will continue to help us in the future and not drop us once the car is paid for. More
by dbressler
Employees Worked With
Chis Dehne
December 05, 2017
Always leave happy I truly appreciate how the Service Department is so attentive to my vehicle needs. This trip I got my 20,000 mile check up and also complained of a p I truly appreciate how the Service Department is so attentive to my vehicle needs. This trip I got my 20,000 mile check up and also complained of a possible slow leak in a tire. They didn't question it just immediately promised to check it out thoroughly, which they did because the visual inspection showed nothing whereas the tire dunk found a 2 inch piece of drill bit embedded in the tire. The tire got patched and and now I am riding right, still keeping an eye on it but feeling much better. More
by boxofcho
Employees Worked With
Tracy
December 04, 2017
Service Dept. is very good. Sales Dept not so much. Purchasing the car was a hassle with some guy coming out during the process whinning that I needed to help him out by paying more (even tho I had jus Purchasing the car was a hassle with some guy coming out during the process whinning that I needed to help him out by paying more (even tho I had just agreed to pay $1,000 over my budget). Too much drama. Probably try another dealer next time. More
by B. Taylor
Employees Worked With
Tracy Sain
December 02, 2017
Great services Joey is the best the wait was a bit much because I bought 4 new tires, The service was great...overall a pleasant experience! Deluca does make the di Joey is the best the wait was a bit much because I bought 4 new tires, The service was great...overall a pleasant experience! Deluca does make the difference! More
by The queen
Employees Worked With
Joey
December 02, 2017
Mike's Review We have been Deluca fans for several years and purchased our new 2017 Highlander based on the hospitality and service we received on our 4Runner. We have been Deluca fans for several years and purchased our new 2017 Highlander based on the hospitality and service we received on our 4Runner. More
by Mike's review
Employees Worked With
Brie
December 02, 2017
Helped my sister purchase a car. DeLuca Toyota once again lived up to their good customer service rating and helped me and my sister to purchase the right used car and we are very sat DeLuca Toyota once again lived up to their good customer service rating and helped me and my sister to purchase the right used car and we are very satisfied. More
by trekkie91
Employees Worked With
Victor
November 30, 2017
Maintenance Appointment All the staff were courteous & helpful. They offered refreshment. The bathrooms were clean and well stocked. The waiting room attendant played games a All the staff were courteous & helpful. They offered refreshment. The bathrooms were clean and well stocked. The waiting room attendant played games and offered cold water. More
by Ginger Bowermeister
Employees Worked With
Randy
November 30, 2017
"Toyota makes the car, DeLuca makes the difference" Each time I have gone to the dealership, from purchasing my car to every service in between, I have been completely satisfied with the quality of cust Each time I have gone to the dealership, from purchasing my car to every service in between, I have been completely satisfied with the quality of customer service I have received. More
by TCD
Employees Worked With
Jonathan Carrow
November 22, 2017
Good Service We had our van serviced on Monday, November 20th. They also fixed the recall on the sliding doors. They gave us a free rental. Everyone was very nice We had our van serviced on Monday, November 20th. They also fixed the recall on the sliding doors. They gave us a free rental. Everyone was very nice. More
by Van lover
Employees Worked With
I don’t remember his name
