Gettel Toyota Ocala

Non-scheduled Service Repair Had to replace my Braking System again after having it replaced in 2014 and it's not a cheap part. Toyota only gurantees their parts for 1 year which Had to replace my Braking System again after having it replaced in 2014 and it's not a cheap part. Toyota only gurantees their parts for 1 year which is ridiculous. Toyota needs to look into this issue since there are many other people online with this same problem. I don't think a part this important should only last 3.5 years. There needs to be an investigation into this and a recall. More

purchase of new tires called about 4 tires for price of three promotion. Found out the promotion was ending quicker than I could get there. I was allowed to make the 4 for called about 4 tires for price of three promotion. Found out the promotion was ending quicker than I could get there. I was allowed to make the 4 for 3 purchase and schedule installation at a later date. More

Repair of tire sensor Thanks so much to Edwin in finance and our sales lady Pamela in Ocala they are so helpful and caring Thanks so much to Joey for all his help Thanks so much to Edwin in finance and our sales lady Pamela in Ocala they are so helpful and caring Thanks so much to Joey for all his help More

The best service ever truly exceptional thank you so much I had the most amazing day at the dealership the service was absolutely fantastic the people the food the place and of course the customer service was I had the most amazing day at the dealership the service was absolutely fantastic the people the food the place and of course the customer service was truly exceptional thank you! More

Scam of a Deal I can't believe I actually fell for their email that brought me in on the weekend and completely wasted my time. They don't honor their deals at all. I can't believe I actually fell for their email that brought me in on the weekend and completely wasted my time. They don't honor their deals at all. They don't want to help people, they don't want to sell cars. Their sales reps are xxxxxxxx, their deals are a joke. Don't waste your time at this dealer, shop online first and find the best deal at a dealership that actually wants to start a life long relationship with a customer and sell a vehicle. This place is an absolute joke!!!! More

Horrible I will never ever come here again. I bought a brand new car and have had issues ever since. Horrible customer service and the OWNER HAS NEVER CALLED M I will never ever come here again. I bought a brand new car and have had issues ever since. Horrible customer service and the OWNER HAS NEVER CALLED ME BACK and I left 7 messages More

Liars I go to the dealership looking for a car found a 2010 RX 350 exactly what my ex-wife was looking for we asked him what the price is they come back at I go to the dealership looking for a car found a 2010 RX 350 exactly what my ex-wife was looking for we asked him what the price is they come back at 21900 I say that's ridiculous I look the car up online on cars.com they're advertising the same exact car for 17. 900. They blamed cars.com I have been in car sales for years and dealers like this is why my job is real hard sometimes. Because they are a bunch of liars. I will never do business with Deluca Toyota. I will drive to Orlando or even Atlanta before I do business with people like that. More

Service Leroy Robinson was my advisor and was excellent. Waiting area clean and food good well priced. Everything was explained service wise Every one I came Leroy Robinson was my advisor and was excellent. Waiting area clean and food good well priced. Everything was explained service wise Every one I came in contact with was pleasant and nice More

Wrist experince of my life Worst car customer service experience ever came in with a set price .Everything that they showed was overpriced and out of range .When it came down t Worst car customer service experience ever came in with a set price .Everything that they showed was overpriced and out of range .When it came down to show price and Finance payments showed us the wrong price FOR OVER AN HOUR! It was THE WRONG CAR the entire time. didn't even try to honor price over their mistake . More

Bad - Never keep their word Never ever deal with the finance dept because they do not keep their word or follow up on what was said face to face. If you need financing definit Never ever deal with the finance dept because they do not keep their word or follow up on what was said face to face. If you need financing definitely find another source and not through their finance dept. They hold refunds forever until you have to go down to the dealership and demand payment. Never again will I purchase a vehicle from this dealership or any Toyota dealership for that matter. More