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Gettel Toyota Ocala
Ocala, FL
3,305 Reviews
"Toyota Makes the Car...DeLuca Makes the Difference!!
One of Florida's fastest-growing volume Toyota dealer
Frank DeLuca, president and owner invites you to stop by and meet everyone at DeLuca Toyota. We will service your vehicle needs to the highest degree of satisfaction and make your experience the most favorable one. "Toyota makes the car...DeLuca makes the Difference"...!!!
Twenty-seven acres of Toyotas plus a HUGE selection of pre-owned and CERTIFIED pre-owned vehicles with 7-year 100,000-mile warranties!
DeLuca Toyota was established in 1978. Today, operating under the same management, we are now one of Florida's fastest-growing volume dealers. We are located in beautiful, historic Ocala. Our entire staff understands the importance of customer satisfaction and loyalty. Everyone at DeLuca Toyota strives to serve our customers professionally and efficiently. At Deluca Toyota, we make buying or leasing your new or used vehicle a pleasant and rewarding experience. Deluca Toyota's sales, rental, autobody, and service department strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,305 reviews
April 25, 2014
Solved problem without a repair I thought that I had a damaged spot on the driver's side leather seat. Gary looked at it and determined that it was a piece of foreign material stick I thought that I had a damaged spot on the driver's side leather seat. Gary looked at it and determined that it was a piece of foreign material sticking to the seat, and he removed it. Thank goodness the seat didn't require a repair. Gary was very friendly and proficient in solving the problem. More
by K5779K5779
Employees Worked With
Gary - service manager
April 25, 2014
Toyota makes the car but Deluca does not make the difference To long to explain. An overall bad experience, with a terrible perception from the beginning and a not so pleasant outcome. It is best to under promis To long to explain. An overall bad experience, with a terrible perception from the beginning and a not so pleasant outcome. It is best to under promise and over deliver! More
by manolobello
Employees Worked With
any of them
April 25, 2014
New Car Purchase No problem with the purchase, but at the end the salesman told me I would be getting a survey of the whole experience and that if I rated anything les No problem with the purchase, but at the end the salesman told me I would be getting a survey of the whole experience and that if I rated anything less than excellent it would be considered a failure and there would be no bonus. This is unprofessional and unethical. The customer should be able to give any rating he/she so chooses and not be "led" or "coerced" into giving a rating they did not want to give. This dealer is not the only one who does this. More
by scudderg
Employees Worked With
Michael - sales
April 22, 2014
Bought a new car again I love my Prius C. I took my Scion in for an oil change and ended up trading it in for the prius c. I had no intentions of trading it in and I actua I love my Prius C. I took my Scion in for an oil change and ended up trading it in for the prius c. I had no intentions of trading it in and I actually brought someone with me so I wouldn't trade it in, ( I have a habit of trading my cars in at 2 years) but ended up trading it in anyway, but very happy with the decision. More
by horsey35
Employees Worked With
Jerry B
April 21, 2014
Service The service was great I've had no problems with my car since I purchased it. All the service has been at Deluca and my car runs great. The service was great I've had no problems with my car since I purchased it. All the service has been at Deluca and my car runs great. More
by windyblue
Employees Worked With
Kenneth Greene
April 19, 2014
10000 Mile service I was early, they took the car immediately . Mr. Rowles introduced himself , made me feel at ease and showed me to the waiting room. In a relatively s I was early, they took the car immediately . Mr. Rowles introduced himself , made me feel at ease and showed me to the waiting room. In a relatively short time the service was complete. Mr. Rowles went over the inspection report and asked if I had any Questions. More
by 46R1316
Employees Worked With
Ron Rowles
April 18, 2014
Your employees are the best in the business. From Arianna to Marty to Billie to Jen to Penny and all involved in my recent visit. Y'all are the greatest. I would and have recommended DeLuca to From Arianna to Marty to Billie to Jen to Penny and all involved in my recent visit. Y'all are the greatest. I would and have recommended DeLuca to everyone. More
by lamudbug
Employees Worked With
All in the Collision Dept.
April 17, 2014
Great professional people to deal with. Very considerate, friendly, easy to talk with. A very good selection of new vehicles to choose from even tho major construction was taking place. Th Very considerate, friendly, easy to talk with. A very good selection of new vehicles to choose from even tho major construction was taking place. The attitude of everyone was very professional. More
by chukoni3
Employees Worked With
Shannon, Kellie
April 16, 2014
Teresa Fikaris I would highly recommend DeLuca Toyota. They are fantastic! I cannot say enough good things about them. Toyota makes the car... DeLuca makes the dif I would highly recommend DeLuca Toyota. They are fantastic! I cannot say enough good things about them. Toyota makes the car... DeLuca makes the difference! I can certainly attest to this slogan...awesome service. We were extremely pleased with our salesman Victor B. He displayed a great deal of professionalism and patience. More
by tfikaris
Employees Worked With
Victor B
April 10, 2014
DeLucas Toyota Everyone was pleasant and easy to work with. I was given a check list of everything checked and done. At the start I was questioned as to any prob Everyone was pleasant and easy to work with. I was given a check list of everything checked and done. At the start I was questioned as to any problems with the car and why I had come in.They did what I wanted done and checked all the belts, tires, brakes as I told them I was going to be doing some traveling. More
by bowmfrncs
Employees Worked With
Marcie
