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Gettel Toyota Ocala
Ocala, FL
3,303 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,303 reviews
Verified Customer
December 05, 2024
I love DeLuca Toyota. I have been a customer for many years and always leave satisfied. Today, I was here for routine maintenance and even though I was a few minutes late I have been a customer for many years and always leave satisfied. Today, I was here for routine maintenance and even though I was a few minutes late, I was taken right away for my car's service. Cirri, my service adviser was absolutely wonderful. She was efficient and answered all of my questions. My car was finished in record time. Great job, team Toyota. More
by 4JOYPETERS
Employees Worked With
Cirri Pierce
December 04, 2024
Both sides of the dealership (collision and service) treated my insurance company better than they treated me. My vehicle had residual problems after the body work was done and it was very inconvenient treated my insurance company better than they treated me. My vehicle had residual problems after the body work was done and it was very inconvenient to be told to pick up my car, which didn't even make it out of the parking lot. Ultimately the body work does look nice and the mechanical issues were resolved. Service department attempted to charge me higher prices than they were going to charge my insurance company, shameful practice. More
by BONNERMHP
Employees Worked With
Collision and Service Depts
December 04, 2024
Courteous, professional, timely. Had all my needs met in a quick and courteous manner. Will come back when need arises. Had all my needs met in a quick and courteous manner. Will come back when need arises. More
by Luther
December 03, 2024
Yery professional and efficient. They know what they are about. They were not rushing. Just patient and respectful. They know what they are about. They were not rushing. Just patient and respectful. More
by WILNAN362
December 02, 2024
Good customer service, Leonardo the salesman was very kind and helpful. He went step by step explaining all the procedures of the process of buying the product. kind and helpful. He went step by step explaining all the procedures of the process of buying the product. More
by AYADIA55
Employees Worked With
Leonardo Torres
November 30, 2024
Everyone I had to deal with were very pleasant , and helpful ! Especially Cassie Ingraham she was the most outstanding ! She deserves some kind of recognition from DeLUCA TOYOTA for such great servic helpful ! Especially Cassie Ingraham she was the most outstanding ! She deserves some kind of recognition from DeLUCA TOYOTA for such great service ! More
by FREDMILLIUS51
Employees Worked With
Cassie Ingraham
