Gettel Toyota Ocala

Dealership is clean. Very attentive. Someone is there to take care of you when you drive in. Our service person (Sirri) explained what we needed at the visit. Called Very attentive. Someone is there to take care of you when you drive in. Our service person (Sirri) explained what we needed at the visit. Called us as soon as it was complete. More

Vehicle was taken right in for service. Vehicle was given complementary wash and a complete report was given on the status of vehicle. Vehicle was given complementary wash and a complete report was given on the status of vehicle. More

I thought a little pricey for a senior. The initial person I spoke with, not Cynthia, was not as pleasant as she could have been. The initial person I spoke with, not Cynthia, was not as pleasant as she could have been. More

Everyone was very nice and helpful. I enjoyed the experience. I was told to go to Gainesville, as they were better. I did, but I was not impressed by them, so I left and came to Ocala. I enjoyed the experience. I was told to go to Gainesville, as they were better. I did, but I was not impressed by them, so I left and came to Ocala. I am glad I did. I had my first service visit, and everyone was great. I am enjoying my new Toyota. More

I just took my used 2020 Toyota in for oil it’s first oil change and was informed that I soon will need rear brakes and rear tires. I would have thought that would have been done before selling me the car. change and was informed that I soon will need rear brakes and rear tires. I would have thought that would have been done before selling me the car. I only put 3500 miles on it. I am disappointed with that. I hope Mr. Deluca reads this and gets back to me with an explanation. More

Was At service desk at about 8:15 am to check in with Heather. Was sitting in lobby until 12:15, she never told me what was going on. I had to go to her to find it wasn"t my brakes. The whole suspension Heather. Was sitting in lobby until 12:15, she never told me what was going on. I had to go to her to find it wasn"t my brakes. The whole suspension wasw loose. The car has been serviced there since 2021. Was just there for a routine service everything ok. Not Happy with the Attitude of Service Manager Either..Heather is unwortrhy of my respect. I'm a 100% disabled Veteran. I hope Mr Deluca reads this. I I probably get rid of car, since driving it under unsafe conditions.Dan K. More

I appreciate Cirri Pierce's assistance and clarity on my need for tire repair kit. Service of damaged tire was prompt. My only complaint is that the vehicle was not washed (as had been requested and docume need for tire repair kit. Service of damaged tire was prompt. My only complaint is that the vehicle was not washed (as had been requested and documented) and the new tire was pretty dirty - presumably from being stored outside prior to installation. More

Cerri was outstanding to communicate with. Help to get my vehicle fixed quickly. Very happy Help to get my vehicle fixed quickly. Very happy More

AMAZING SERVICE! Fast and professional service. Thank you, Cirri Pierce and the whole service crew. Fast and professional service. Thank you, Cirri Pierce and the whole service crew. More

I was waited on in a timely manner. Victor was very professional. The finance manager was very attentive to my needs. Victor was very professional. The finance manager was very attentive to my needs. More