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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,459 Reviews

2,459 Reviews of Gettel Toyota Ocala - Service Center

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November 17, 2024

The service department was amazing. In and out in record time. This type of service will keep one coming back. More

by ADRIAN090577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Bradshaw
November 16, 2024

Very helpful staff. I feel they were genuinely looking after me and my car instead of looking for as much money as possible being made during my visit. More

by COMPACTRNNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Flaherty
November 16, 2024

Shouldn’t have to wait over 2. 5 hours for a scheduled oil change & tire rotation … Appointment was for 10:30 am & wasn’t finished until 12:41 pm. Wasn’t Service Advisor fault. Do More

by M.VAUGHN.ROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
November 16, 2024

Everyone was nice. The wait time of 3 hours makes me hesitant to return. Car was not washed and new tires had a white substance all over them. More

by LANDAU1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
November 16, 2024

Excellent service! Cirri in the service department took great care of me and my vehicle! More

by andrew.franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
November 16, 2024

Process was smooth and my wait was an hour. I had a comfortable place to wait More

by RUTHSANTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Had to leave car overnight for transmission service. Shuttle took me home and picked me up the next morning. Hope the new management keeps this service. More

by richst9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Fornino
November 15, 2024

I was shuttled to the Mall while waiting for my completed service. It was a very efficient process shuttling there and back. Free Coffee was provided, This area was very clean as well as the rest room, More

by vera.allen18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, driver was very pleasant
November 15, 2024

Very courteous and professional. babied my car like I would! Highly recommend this dealership to everyone More

by RJE1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
November 15, 2024

Wish they would have let me know about recall when making appt. So I could have had time to get it done at the same time. Now I have to c9me back More

by katreeves23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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