Gettel Toyota Ocala - Service Center

Have purchased 4 card from them, never a bad experience. Never have I felt pressured Never have I felt pressured More

Nice courteous people, work was done quickly, I'll be back a, a a,a a a a a a a a a a a a back a, a a,a a a a a a a a a a a a More

Great experience. I waited over 2 hrs, but I was very comfortable in the waiting area. I was able to finish reading a book I’ve been wanting to complete for almost 2 w I waited over 2 hrs, but I was very comfortable in the waiting area. I was able to finish reading a book I’ve been wanting to complete for almost 2 weeks so the wait was no problem. I have an older vehicle and needed a lot of work done so I expected a pretty long wait. Normally they usually get me out in about an hour if I just come in for routine maintenance. More

Came to receive extra key fob. Asked for pricing and availability of adding power running boards to my 23 Platinum and was told to see parts. Parts department told me there was no Asked for pricing and availability of adding power running boards to my 23 Platinum and was told to see parts. Parts department told me there was no option for power steps. I told them I test drove a new platinum that had them installed and had also found the Toyota part numbers on line at another dealer. I have bought 4 tundra’s from Deluca and will never buy from them again. Service is ridiculous slow and unhelpful. I would also add that I am tired of having to spend hours negotiating vehicle price every time I buy a new truck. You would think as a repeat customer I wouldn’t have to haggle back and forth to get to a price thousands below what was offered at first inquiry. I will continue to buy Toyota vehicles but it won’t be from Deluca. More

Thumbs up to Cynthia LeBron in the service department. She made sure the recalls were done and I finally got my second key. She made sure the recalls were done and I finally got my second key. More

Everyone was professional and kind. My service representative Cynthia was the best. Cynthia was patient, kind, respectful. She was on top of things and kept me informed on where thi go My service representative Cynthia was the best. Cynthia was patient, kind, respectful. She was on top of things and kept me informed on where thi go were. I see what a great asset she is to the dealership. More

Service people were very courteous and efficient. We are waiting to see if the detailed butler is available. We are waiting to see if the detailed butler is available. More

They are always polite. The service department from the time you arrive until you leave. They keep you updated on the progress on Your car The service department from the time you arrive until you leave. They keep you updated on the progress on Your car More

When coming in my service is always a pleasure. Mike Manley always takes care of me well. Mike Manley always takes care of me well. More

Very pleasant experience. Courteous, punctual, clean, tasty breakfast and I can't forget to mention my fabulous manicure! Courteous, punctual, clean, tasty breakfast and I can't forget to mention my fabulous manicure! More