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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,460 Reviews

2,460 Reviews of Gettel Toyota Ocala - Service Center

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January 20, 2024

Outstanding as usual. Christina was fantastic l service was very timely. Definitely recommend waiting, it doesn’t take long. More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina (Auto Butler)
January 20, 2024

We waited for 5 hours because the repair person was puzzled by a problem with our round power outlet. Turns out that 2 fuses needed replacement, not just the one he first thought. Other than that, ev More

by karl.ulrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
January 19, 2024

Brian was very helpful. I like that I can get a manicure while waiting for my car. I was kept informed by the service department about what my car needed or would need in More

by LINDAJEANPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Bradshaw
January 19, 2024

Great people and great service in a timely manner. Excellent service. Nice clean environment to wait. More

by bevsbeal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
January 19, 2024

Always helpful and courteous, quick. Enjoy coming there always. Done in a timely manner. Especially when having a scheduled appointment More

by P2E25G1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
January 18, 2024

We have had to replace the battery 3 times because it keeps failing. We have asked every time why this keeps happening and have gotten no answers.. According to the dealership there is nothing wrong, th More

by BC684
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cash
January 17, 2024

Lala acted as if I was interrupting her from something else. When I got my truck back the passenger side door won’t lock with my key fab More

by ELISSA346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layla Hamilton
January 16, 2024

I have had the same mechanic for my last four visits and very pleased with Josh. More

by STROMTEACH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron
January 16, 2024

Everyone works so hard to provide the best possible service. from check in to the mechanics detailed report to transportation it just doesn't get better! More

by STADLMUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron was helpful. Renee" and Mark are the best!! Mark even told me about the new Stout truck so I could let family members know. your vN DRIVERS ARE CUSTOMER CARE EXPERTS!! they always make my service visits bettr.
January 13, 2024

As always the service dept was very good (on time and efficient) The dept was clean and in order. More

by BUDDDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with sales
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