Gettel Toyota Ocala - Service Center

Excellent service Printer and computer were not working properly so I was unable to get a receipt. As promised the rep emailed and sent me a hard copy as she promised . TY properly so I was unable to get a receipt. As promised the rep emailed and sent me a hard copy as she promised . TY More

Very easy to set up an appointment that accommodate you. They keep you updated as to how long it’s gonna be to get your service done and it’s usually pretty much right on time. They keep you updated as to how long it’s gonna be to get your service done and it’s usually pretty much right on time. More

Service was faster that I expected. Victoria was so relatable and helpful. The waiting area was spacious and comfortable. Victoria was so relatable and helpful. The waiting area was spacious and comfortable. More

Staff great and so efficient. Service was done under an hour. Breakfast was verry good. Service was done under an hour. Breakfast was verry good. More

My service advisor really helped me out today, and I was in and out fast!!! Great job keep up the good work! in and out fast!!! Great job keep up the good work! More

dealership was okay, but Toyota taking away my GPS and apps was unforgivable. Will not trust Toyota corporate ever again apps was unforgivable. Will not trust Toyota corporate ever again More

I dropped off my '21 Highlander Limited, that I purchased new from DeLuca, for an Oil Change, Tire Rotation & Auto Butler. I also asked that they check the aim of the headlights as the beam is in the eyes of new from DeLuca, for an Oil Change, Tire Rotation & Auto Butler. I also asked that they check the aim of the headlights as the beam is in the eyes of other drivers driving towards and from behind. I can see the beam is too high, it's not because they're LED's. That's what I've been told each time I bring it up to them, along with the huge charge if I want them to check it. This has been an issue since the car has been brand new and I have brought this up several times during service appointments to no avail each time. Not a good look for DeLuca as my family has purchased over 15 cars in 20 years there. More

Service department does a nice job. Thank you. Mike Manley is a wonderful service advisor. Thank you. Mike Manley is a wonderful service advisor. More

Service staff were very courteous and ready for my Highlander at my scheduled appointment. They serviced my vehicle promptly and I will not mind when I return for my next service. Highlander at my scheduled appointment. They serviced my vehicle promptly and I will not mind when I return for my next service. More

The staff is always pleasant. Wait time was almost 2 hours for basic service with an appointment. I would like to see less wait time in person. Wait time was almost 2 hours for basic service with an appointment. I would like to see less wait time in person. More