2,459 Reviews of Gettel Toyota Ocala - Service Center
I’ve been there for an oil change and also to trade in and purchase a new car. This dealership is one of the best I’ve been to for both things. and purchase a new car. This dealership is one of the best I’ve been to for both things. More
This is my first time at Delucas Toyota to service my car but it was a Horrible customer service. When I scheduled my appointment I specifically select a service adviser for oil change. When I arrived the sw but it was a Horrible customer service. When I scheduled my appointment I specifically select a service adviser for oil change. When I arrived the switched me to a new service advisor without giving a reason. I waited 4 hours for simple oil change with appointment. The valet person poor customer service. I could feel he anger when he got out my car and removed the plastic bag from seat and walkway rudely manner. More
DeLuca is the best Toyota dealership I've worked with. I've had three Prius's and working with DeLuca was a good experience. I've had three Prius's and working with DeLuca was a good experience. More
Always great service. I have been dealing with this dealership for over 30 years. I have dealt with 4 salespeople and I was always pleased with my service!! I have been dealing with this dealership for over 30 years. I have dealt with 4 salespeople and I was always pleased with my service!! More
It's always a pleasure going to Deluca Toyota Dealership. Everyone there is friendly, and very professional. The waiting area is comfy and I'm usually there for an hour or less. Even when they are super b Everyone there is friendly, and very professional. The waiting area is comfy and I'm usually there for an hour or less. Even when they are super busy, I don't mind waiting longer. I love my Toyota Venza and I'm very pleased with Deluca Toyota. I highly recommend them! More
Mike left me waiting 5hrs. i stood up to see him hanging out looking at his phone at his desk after a text from service(4.5 hrs into wait ) I told him if car was fixed and he s i stood up to see him hanging out looking at his phone at his desk after a text from service(4.5 hrs into wait ) I told him if car was fixed and he said no i needed to approve. I asked how much li ger and he laughed at me saying ill be out by 7 when they close. More