Gettel Toyota Ocala - Service Center

Fast and friendly service! Got me in and out with no fuss. Thank You so much! Got me in and out with no fuss. Thank You so much! More

Always on time, professional and knowledgeable. Would recommend the service anytime to family and friends. Would recommend the service anytime to family and friends. More

I have a 2021 Toyota tundra it’s been 2 years I think the body shop did a terrible job there and JEN and Marry were terrible people even Frank Deluca son wouldn’t give me any help I would never take it to a body shop did a terrible job there and JEN and Marry were terrible people even Frank Deluca son wouldn’t give me any help I would never take it to a dealerships, Body Shop. More

Ordered and prepaid. Stated parts will be in within a week. Very happy that will be in within 7 days. Yeah! Will all when parts are in. Stated parts will be in within a week. Very happy that will be in within 7 days. Yeah! Will all when parts are in. More

Please have your employees to pay attention when vehicles are ready after service is completed. I notice Andrew having a conversation with one of his coworkers for over 25 minutes while my vehicle was parked are ready after service is completed. I notice Andrew having a conversation with one of his coworkers for over 25 minutes while my vehicle was parked after my service was completed. More

Deluca Toyota has always provided me with excellent service. Even though I bought my new truck at another Toyota dealership Deluca made the service: easy, fast, and complete. They are my go-to in Oca service. Even though I bought my new truck at another Toyota dealership Deluca made the service: easy, fast, and complete. They are my go-to in Ocala. More

Dropped my Corolla off at 0730. Was told I would get a call in an hour or two to let me know what needed to be done. At one pm, I called and was transferred three times. Ended up le Was told I would get a call in an hour or two to let me know what needed to be done. At one pm, I called and was transferred three times. Ended up leaving a VM for Jesus, my service rep assigned to me. Never heard back, had to call again. Finally got through to him and he said he would call me back in 10 minutes. 45 minutes later, I had to call back again at which time I was told what services needed to be done and that they had done no work yet. By the time they were finished with my car it was almost 3 pm. Jesus s said it was the new system. I call it dropping the ball and not keeping track of the orders. I think it is a fault in the whole system, but also feel that people are not doing their job very well. More

Car was towed in and diagnosed next day repair was done and I was called to come and pick up car and I was called to come and pick up car More

Prompt and courteous service. All work completed in less than 30 minutes. The first time having an appointment for Service seemed to really matter. All work completed in less than 30 minutes. The first time having an appointment for Service seemed to really matter. More

Did a great job with the service! People were professional and polite throughout the service People were professional and polite throughout the service More