Gettel Toyota Ocala - Service Center

Michelle in the collision department was great to work with. She was very patient and polite. with. She was very patient and polite. More

Heather did a great job letting me know in a timely manner what needed to be done to repair my AC. Also fixed my front end alignment. manner what needed to be done to repair my AC. Also fixed my front end alignment. More

Very Friendly. Great Service. Will recommend to friends. Will continue to service my vehicles there. Great Service. Will recommend to friends. Will continue to service my vehicles there. More

Took 2 hours and 45 min for an oil change with an appointment. Staff is not friendly and leave you standing there without being acknowledged. appointment. Staff is not friendly and leave you standing there without being acknowledged. More

We received a coupon for an oil change via email. When my husband arrived Bob was not pleased that we presented a coupon that he had not seen before. He took a picture of it from my husband’s phone. When my husband arrived Bob was not pleased that we presented a coupon that he had not seen before. He took a picture of it from my husband’s phone. He was not very kind. He also asked if they could check the start/stop feature on my car that hasn’t worked since the week after buying my vehicle there. He said it would be $165 and they don’t have the tools to work on a Chrysler, even though I purchased my vehicle here. I had a great experience purchasing our vehicle there so I was happy to come back there for service. We actually drove past multiple oil change places just to get there. I was a little disappointed in our experience. Not sure that we will return. Also they recommended we get the brakes replaced but it’s funny, when i purchased it there in March, i asked about the brakes because they appeared a bit rusty. The salesman said the brakes were brand new and it’s common for Florida vehicles to have rusty brakes. More

The service advisor was great. He found some things that save me money. he completed the service and a good time. He found some things that save me money. he completed the service and a good time. More

I was there 1 1/2 hours for a tire rotation If I knew it was going to take 1 1/2 for a tire rotation I would not have had it done it was going to take 1 1/2 for a tire rotation I would not have had it done More

The staff is friendly and helpful. Easy to make the appointment. Waiting room is comfortable and clean. Easy to make the appointment. Waiting room is comfortable and clean. More

Communication, I should have been told how long the service was going to take. spent 3 1/2 hours waiting for my vehicle. Oil Change, Tire rotation and balance, throttle body and injectors cleaned. I service was going to take. spent 3 1/2 hours waiting for my vehicle. Oil Change, Tire rotation and balance, throttle body and injectors cleaned. If I knew it was going to take that long, I would have rescheduled and left the vehicle. More

I was told the black below the door was from inside the door. He checked the seal on a cool day and of course if it was shedding rubber from the heat it would not show. We have not driven it in the rain m door. He checked the seal on a cool day and of course if it was shedding rubber from the heat it would not show. We have not driven it in the rain much and it is kept ina garage all the time. We are considering never using your service because of his xxxxxxxx answer. More