Gettel Toyota Ocala - Service Center

We received a coupon for an oil change via email. When my husband arrived Bob was not pleased that we presented a coupon that he had not seen before. He took a picture of it from my husband’s phone. When my husband arrived Bob was not pleased that we presented a coupon that he had not seen before. He took a picture of it from my husband’s phone. He was not very kind. He also asked if they could check the start/stop feature on my car that hasn’t worked since the week after buying my vehicle there. He said it would be $165 and they don’t have the tools to work on a Chrysler, even though I purchased my vehicle here. I had a great experience purchasing our vehicle there so I was happy to come back there for service. We actually drove past multiple oil change places just to get there. I was a little disappointed in our experience. Not sure that we will return. Also they recommended we get the brakes replaced but it’s funny, when i purchased it there in March, i asked about the brakes because they appeared a bit rusty. The salesman said the brakes were brand new and it’s common for Florida vehicles to have rusty brakes. More

The service advisor was great. He found some things that save me money. he completed the service and a good time. He found some things that save me money. he completed the service and a good time. More

I was there 1 1/2 hours for a tire rotation If I knew it was going to take 1 1/2 for a tire rotation I would not have had it done it was going to take 1 1/2 for a tire rotation I would not have had it done More

The staff is friendly and helpful. Easy to make the appointment. Waiting room is comfortable and clean. Easy to make the appointment. Waiting room is comfortable and clean. More

Communication, I should have been told how long the service was going to take. spent 3 1/2 hours waiting for my vehicle. Oil Change, Tire rotation and balance, throttle body and injectors cleaned. I service was going to take. spent 3 1/2 hours waiting for my vehicle. Oil Change, Tire rotation and balance, throttle body and injectors cleaned. If I knew it was going to take that long, I would have rescheduled and left the vehicle. More

I was told the black below the door was from inside the door. He checked the seal on a cool day and of course if it was shedding rubber from the heat it would not show. We have not driven it in the rain m door. He checked the seal on a cool day and of course if it was shedding rubber from the heat it would not show. We have not driven it in the rain much and it is kept ina garage all the time. We are considering never using your service because of his xxxxxxxx answer. More

Pleasant service representatives. Done in the estimated time frame. They never seem to add extra costly unnecessary repairs which I appreciate Done in the estimated time frame. They never seem to add extra costly unnecessary repairs which I appreciate More

I brought out vehicle in for the 15,000 mile service, which is a tire rotation and inspecting the vehicle. The total service visit took less than an hour and closer to 30 mins. which is a tire rotation and inspecting the vehicle. The total service visit took less than an hour and closer to 30 mins. More

Deluca Toyota always makes it a pleasure to have service on my vehicle. Staff is always kind and helpful. on my vehicle. Staff is always kind and helpful. More

Good service and customer service good attenttion to us and the change oíl and filter was Quick thanks you for you service and the change oíl and filter was Quick thanks you for you service More