Gettel Toyota Ocala - Service Center

Nice experience every time I come here. Thanks to Robert for the excellent customer service. Thanks to Robert for the excellent customer service. More

This service department is absolutely hands down the most efficient and professional Toyota services dealership I've experienced in the United States of America. efficient and professional Toyota services dealership I've experienced in the United States of America. More

Car batteries rarely die on schedule. When I showed up for a new battery 20 minutes before closing, I was promptly helped and was out about 30 minutes later. Very happy with this visit!! When I showed up for a new battery 20 minutes before closing, I was promptly helped and was out about 30 minutes later. Very happy with this visit!! More

I had an appointment and was taken in immediately, I appreciated that the mechanic sent a video telling me what he’d done and made recommendations for additional services in the future. appreciated that the mechanic sent a video telling me what he’d done and made recommendations for additional services in the future. More

Was there for maintenance. Was in and out within an hour. Andrew St. John was the advisor and was so nice, polite and explained everything. Thank you Was in and out within an hour. Andrew St. John was the advisor and was so nice, polite and explained everything. Thank you More

I'm very pleased with my experience with the very pleasant and friendly staff. I will gladly recommend your service to my friends and neighbors. pleasant and friendly staff. I will gladly recommend your service to my friends and neighbors. More

I brought my vehicle for oil. After it was done, the services writer came back to me with the paperwork. I noticed on the paperwork, they had the miles as 4,000.00. My vehicle ha After it was done, the services writer came back to me with the paperwork. I noticed on the paperwork, they had the miles as 4,000.00. My vehicle has 5,100 miles on it. I pointed out to the service writer. Then she showed me the over examination of the vehicle report and it was written that the brakes were bad. She also question that since the vehicle only has 4,000 miles. She took the paperwork back and returned with the correct version of the paperwork. I question the person that wrote down the wrong miles and the mechanic that checked my vehicle and put down the wrong information. Was the mechanic trying to make more money for the company by putting down the wrong information so that I would have pay for new brakes that was not need? Maybe I should go to another dealership that has responsible mechanic that do the work and don’t put remarks on paper that is wrong. More

I had an appointment for new tires and and alignment. What shouldhave taken 3 hours ended up taking 5 and a quarter hours. The wait was brutal. I read an entire book, perused Facebook and people watched What shouldhave taken 3 hours ended up taking 5 and a quarter hours. The wait was brutal. I read an entire book, perused Facebook and people watched ad nauseum. They credited me $30 for the inconvenience. I feel I should have been given the alignment for free. More

As always great service all around from checking to leaving. Kind and professional. Always informs of exactly what is needed leaving. Kind and professional. Always informs of exactly what is needed More

Had appt for oil change at 3:00 with Christina Flaherty and left at 5:00 handed over to Jesus Rodriguez which was a pleasure. Everyone is kind and professional. I really liked the video sent to my phone d and left at 5:00 handed over to Jesus Rodriguez which was a pleasure. Everyone is kind and professional. I really liked the video sent to my phone detailing what was recommended for my car. More