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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,460 Reviews

2,460 Reviews of Gettel Toyota Ocala - Service Center

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October 28, 2023

Everyone was very nice. Unfortunately, I feel like I paid way too much for a tire sensor. More

by davidreinwald7
Recommend Dealer
No
Employees Worked With
Heather, Fornino
October 27, 2023

Service Rep Austin delivers excellent customer service. He carefully listens to the customer's concerns, answers questions, and schedules service accordingly. He is a great asset to Deluca Toyota. More

by Shar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Friendly and knowledgeable staff. They stand by their product. Service department is great is great More

by RCAMPY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shadlich
October 27, 2023

I was instructed via email to bring my leased vehicle in for inspection. This turned into a month and half ordeal as the battery was recalled and none in stock. Then when installed, before I could pick my c More

by di1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The rental employee, I don't know her name
October 26, 2023

Excellent customer service. Very nice facility setup. Keep customer informed at all times, i.e call and/or email you when vehicle is ready. One can also pay online before pickin More

by SPERRYGLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
October 25, 2023

Serviced as promised. Reviewed was done during servicing and condition of vehicle. All of those workers that I came in contact with were very concerned with my getting qua More

by MTNCABIN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Hamilton
October 25, 2023

Service department was very efficient. Car was done in a timely manner. Personnel were personable and helpful. More

by missy0055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Hamilton
October 25, 2023

Deluca Toyota is a really great place to come for my service, everyone is friendly and helpful. They had my vehicle completed in no time all. Layla did a great job as my advisor. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Glenn
October 25, 2023

Great and prompt service. I did not have to wait too long and the service center seating was comfortable. More

by JMARUNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Shadlich
October 24, 2023

Great place and the service was great. Thank you.The transportation was also on time and very professional. More

by micky123160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Byron very nice and professional.
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