2,461 Reviews of Gettel Toyota Ocala - Service Center
Had appt for oil change at 3:00 with Christina Flaherty and left at 5:00 handed over to Jesus Rodriguez which was a pleasure. Everyone is kind and professional. I really liked the video sent to my phone d and left at 5:00 handed over to Jesus Rodriguez which was a pleasure. Everyone is kind and professional. I really liked the video sent to my phone detailing what was recommended for my car. More
Service Rep Austin delivers excellent customer service. He carefully listens to the customer's concerns, answers questions, and schedules service accordingly. He is a great asset to Deluca Toyota. He carefully listens to the customer's concerns, answers questions, and schedules service accordingly. He is a great asset to Deluca Toyota. More
I was instructed via email to bring my leased vehicle in for inspection. This turned into a month and half ordeal as the battery was recalled and none in stock. Then when installed, before I could pick my c for inspection. This turned into a month and half ordeal as the battery was recalled and none in stock. Then when installed, before I could pick my car up, it was backed into by a service dept employee. At least it was repaired for free! Also I was given use of a rental the whole time. I have since turned the leased vehicle in. More
Excellent customer service. Very nice facility setup. Keep customer informed at all times, i.e call and/or email you when vehicle is ready. One can also pay online before pickin Very nice facility setup. Keep customer informed at all times, i.e call and/or email you when vehicle is ready. One can also pay online before picking up vehicle. Send a text with a video of your vehicle and issues seen. More
Serviced as promised. Reviewed was done during servicing and condition of vehicle. All of those workers that I came in contact with were very concerned with my getting qua Reviewed was done during servicing and condition of vehicle. All of those workers that I came in contact with were very concerned with my getting quality care and attention. More
Deluca Toyota is a really great place to come for my service, everyone is friendly and helpful. They had my vehicle completed in no time all. Layla did a great job as my advisor. service, everyone is friendly and helpful. They had my vehicle completed in no time all. Layla did a great job as my advisor. More