Gettel Toyota Ocala - Service Center

Loved the video from the technician pointing out what the recommendations where on my vehicle during the service. recommendations where on my vehicle during the service. More

Great service very friendly courteous would recommend for anyone looking for a car new or used car. anyone looking for a car new or used car. More

I brought my jeep in on a Saturday without an appointment for an oil change and tire balance /rotation at 9:30 and it wasn’t ready till after 1:30. That is a long time to wait. I have always had a great exp for an oil change and tire balance /rotation at 9:30 and it wasn’t ready till after 1:30. That is a long time to wait. I have always had a great experience with Deluca but this was a bit much. Also when it was time to check out someone just laid my paperwork on the lady’s desk and walked away. She wasn’t there and no one else would check me out because she was the one that wrote up the ticket. When I asked for someone to just check me out they were like no we have to wait for her. Why? More

The customer service was terrible, you didn’t tell me nothing important about the car inspection. nothing important about the car inspection. More

Took 3 hrs with an appt. And they lost the oil cap, how ever they did replace it for free. Also didn’t have battery for key fob told me to go to auto zone or Walmart. And they lost the oil cap, how ever they did replace it for free. Also didn’t have battery for key fob told me to go to auto zone or Walmart. More

Friendly service associate, comfortable waiting area, convenient location. Repair service took longer than expected but was completed correctly. Car will return next time it needs service. convenient location. Repair service took longer than expected but was completed correctly. Car will return next time it needs service. More

Always professional and courteous. Christina is always friendly and helpful. I’m never disappointed with anyone who works here. Christina is always friendly and helpful. I’m never disappointed with anyone who works here. More

had an appointment Very little wait time. Friendly. Waiting area clean. will take vehicle for service again Friendly. Waiting area clean. will take vehicle for service again More

The dealership is friendly and professional. The check in reps were courteous and friendly. The service was quick. The check in reps were courteous and friendly. The service was quick. More

Inside I had to clean a table & chairs to be able to sit, filthy! There was a group of about 7 sales men gathered at the front reception desk talking about how "buyers are liars" and other equally distastefu filthy! There was a group of about 7 sales men gathered at the front reception desk talking about how "buyers are liars" and other equally distasteful things. When I went to get coffee, there was a line of men from sales and parts who empied the coffee and left, rather than alert whomever was in charge to do that. I wandered about looking for someone to tell me how to get the coffee brewed. I eventually found that person. More