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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,460 Reviews

2,460 Reviews of Gettel Toyota Ocala - Service Center

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October 20, 2023

Jesus was very good, I would give him a 5 star rating. I was not happy to hear that the lifetime oil change (platinum) was only good where I bought my Highlander in Oregon. Seems like any Toyota dealer s More

by douglaswrotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus, not sure of his last name, but he was excellent also.
October 19, 2023

Jesus was great. But you labor at $165 is outrageous! Cost of parts not good More

by HARKENGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Rodriguez
October 19, 2023

Everyone working there are professionals they are very helpful Wants to know if you are satisfied Always ask if there is anything else they can do for you. I have never so happy I bought my vehicle t More

by TERRYJC90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry my memory doesn’t remember the names.
October 19, 2023

good service in my experience over the years of owning or leasing a Toyota car More

by alan.altany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
St. John: very good
October 19, 2023

Adam Arredondo was amazing. Disappointed in the individual that broke our windshield and never said anything. I came to pick up car after having wiper blades placed and my win More

by Loren and Tina Wilson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
October 19, 2023

Service writer was very rude. I did talked to service manager. All her said was im very sorry More

by EVAGINGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus. Service writer
October 19, 2023

Great and fast service. Will continue to use them and recommend Deluca. Thank you for great customer service. More

by CARRIE1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
October 19, 2023

My service writer, Bob Bruhn Wes excellent. He was courteous, friendly and informative. He kept me updated as to the services being performed and explained the process. Mr. Bruhn is a credit More

by meiklejohnst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bruhn
October 19, 2023

Nathan Mennenga was extremely helpful in helping me find a new set of tires. Price was right and service better. Frank Deluca has the best employees of any dealership I have used. More

by BILLBOCALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Mennenga
October 19, 2023

Service is very good. the personal are courteous and friendly. The waiting area is comfortable and clean. More

by MLYNCH490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cash
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