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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,459 Reviews

2,459 Reviews of Gettel Toyota Ocala - Service Center

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October 13, 2023

Inconsistent with service support. When courtesy vehicle requested exceeded the time provided by more than 30min, would’ve had to wait over an hour. Seems like the sales team oversells More

by Don’t want to provide
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
October 12, 2023

Received very good seafront Deluca Toyota Service advisor Adam kept us informed during the entire process More

by rforest3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
October 12, 2023

Verg good sales people Rudy and the Sale Christopher made sure we did not go to another dealer because we were going to we really wanted a other venza but your prices were way to high More

by darrellhall697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Rudy are very good
October 12, 2023

First of all the service dept. was very nice. Always when I brought my car for service they would clean and vacuum before I picked it up. I didn’t realize they don’t do that anymor More

by VG7480995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, he definitely deserves 5 stars
October 12, 2023

Excellent service and great waiting area. Clean facilities and service coordinator Byron did a wonderful job of keeping us informed More

by TCMTAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
October 11, 2023

Even with a appointment waited over two and a half hors for a tire rotation. This is the third time I didn't get the free car wash. More

by RMACDONALD221
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
October 11, 2023

If you want to be ripped off, this is a great place to go. I have had numerous issues with this dealership and would not recommend. More

by SPEAKTOSTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
October 11, 2023

Wonderful experiences, all the employees were pleasant and helpful. I was a walk-in a was out in under 2 hours. Great management - it really shows. Thank you! More

by jameswfaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Manley
October 11, 2023

The staff were friendly and efficient. The process of updating the customer on each step of the work is outstanding More

by sicariusvoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Manley
October 11, 2023

Lyla was grate very nice friendly she very knowledgeable and knows what she is doing More

by zacharygrist29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyla
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