2,461 Reviews of Gettel Toyota Ocala - Service Center
The maintenance service was wonderful. But the overall experienced was marred by pushing to trade. 10/12 am - email that DeLuca wants my 2016 Prius. 10/12 2;15 pm - special meeting wi But the overall experienced was marred by pushing to trade. 10/12 am - email that DeLuca wants my 2016 Prius. 10/12 2;15 pm - special meeting with man telling me all that could go wrong and the $$$$ expense of same; better to trade in for something new. Very pushy and a big turnoff. 10/12 evening - husband got an email that "we have driven your Venza and checked it inside and out....we want to keep you safe and have service coupons". Interesting that you checked so thoroughly, as the Venza was sold in 2016, re[placed by the Prius which is so badly in need of service! More
Inconsistent with service support. When courtesy vehicle requested exceeded the time provided by more than 30min, would’ve had to wait over an hour. Seems like the sales team oversells When courtesy vehicle requested exceeded the time provided by more than 30min, would’ve had to wait over an hour. Seems like the sales team oversells when it’s not time for replacement which impacts our trust. More
Verg good sales people Rudy and the Sale Christopher made sure we did not go to another dealer because we were going to we really wanted a other venza but your prices were way to high made sure we did not go to another dealer because we were going to we really wanted a other venza but your prices were way to high More
First of all the service dept. was very nice. Always when I brought my car for service they would clean and vacuum before I picked it up. I didn’t realize they don’t do that anymor was very nice. Always when I brought my car for service they would clean and vacuum before I picked it up. I didn’t realize they don’t do that anymore. I mentioned that to the service guy Jesus, he was so kind he did it for me on his own. I really appreciated him doing that for me. That is why I come back for service. But if that service is gone, I’ll go elsewhere. I can go anywhere and save money. I relied on that service. More
Wonderful experiences, all the employees were pleasant and helpful. I was a walk-in a was out in under 2 hours. Great management - it really shows. Thank you! and helpful. I was a walk-in a was out in under 2 hours. Great management - it really shows. Thank you! More