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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,459 Reviews

2,459 Reviews of Gettel Toyota Ocala - Service Center

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October 10, 2023

Bob was a very professional and personable service manager and pleasant. Needed work done by 11 as had doctors appointment and he assured me it would be and it was More

by NANCYMCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
October 10, 2023

Awesome ! ! Heather is a great service agent , on time as planned , car wash , as always , Special Treatment!! 💝👍 More

by BIPPYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Fornino
October 10, 2023

Service was fast but…. When asked if want car wash we said yes. When we picked up the car the car was not washed! Don’t ask if we want the free car wash if you don’t plan o More

by MANOROAKS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layla Hamilton
October 10, 2023

As usual very efficient I’m glad I bought my last six cars there. Thank you. More

by APPLETREE239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

This was our first experience with DeLuca Service Department. Everyone was friendly and professional. We were very pleased. More

by slnewberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Swainson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Excellent Services! I was in and out less than 30 minutes to have my vehicle oil change and check around to be sure everything is in good shape. Victoria was pleasant p More

by bryross42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Wingren
October 08, 2023

Andrew St. John was my service advisor and he was great! Service was fast and I was on to the rest of my day! More

by jenntlsail
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew St John
October 07, 2023

Professional and personal experience top notch work and fast and reliable service very pleased with the work and experience More

by DIAZCEFERINO70
Recommend Dealer
Yes
Employees Worked With
Kevin hernandes
October 07, 2023

This is third time that I had a 7am appt. For a oil change and was delayed for 2hrs. I get the 7am appointment to be one of the first service. I was told by the service mgr. That the. Delay More

by fredt28
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name of emloyee
October 07, 2023

I feel like I was taken advantage of by Deluca Toyota. My car has only 20,000 miles on it yet I was charged $441.42 for a throttle body service which I didn't need and other things which my car did not ne More

by GLADYS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Bruhn
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