Gettel Toyota Ocala - Service Center

This is third time that I had a 7am appt. For a oil change and was delayed for 2hrs. I get the 7am appointment to be one of the first service. I was told by the service mgr. That the. Delay For a oil change and was delayed for 2hrs. I get the 7am appointment to be one of the first service. I was told by the service mgr. That the. Delay was caused by jobs left from the day before. That's not my problem. I should have been informed of this when I arrived. Last time I use your services. More

I feel like I was taken advantage of by Deluca Toyota. My car has only 20,000 miles on it yet I was charged $441.42 for a throttle body service which I didn't need and other things which my car did not ne My car has only 20,000 miles on it yet I was charged $441.42 for a throttle body service which I didn't need and other things which my car did not need since my car has very low mileage. I am wondering if the throttle body service was even done to my car since it runs the same yet they charged me for it. I am thinking of not going back to them instead going to a regular mechanic More

I was in and out in less than 35 minutes. Christina was very helpful. Had oil change and tires rotated as well as car wash! They were amazing as always!! Christina was very helpful. Had oil change and tires rotated as well as car wash! They were amazing as always!! More

Excellent service for years I have been buying cars from Deluca and servicing for ten years Deluca and servicing for ten years More

I was impressed from drive up how a person is treated as a customer and not a service number. a customer and not a service number. More

My service advisor, Bob was excellent. I also liked the video of my car and our technician explaining our service. I also liked the video of my car and our technician explaining our service. More

They are very friendly and helpful I enjoy going there. Just wish my 24-month maintenance wasn't coming to an end. Just wish my 24-month maintenance wasn't coming to an end. More

Bryon Bradshaw kept me informed about my car - I loved the video This is the fourth car we have purchased from you and I have been delighted with the service on all of them.. the video This is the fourth car we have purchased from you and I have been delighted with the service on all of them.. More

Have not solved the window grinding problem. Third time in! Was supposed to ready by 4. Had to call after 4 to find out when the car would be ready. It was promised by 4. A phone call informing Third time in! Was supposed to ready by 4. Had to call after 4 to find out when the car would be ready. It was promised by 4. A phone call informing me of the delay would have been nice. More

Service was completed very timely and my vehicle performs better than before I took it in for service. I appreciate the future service recommendations base on the total inspection program. Incidentally, I wa better than before I took it in for service. I appreciate the future service recommendations base on the total inspection program. Incidentally, I was approached by a salesman who offered me an outrageous trade-in which I knew could never be approved by the sales manager. I did not.appreciate his aggresiveness. More