Gettel Toyota Ocala - Service Center

We were very satisfied with the service from the dealership. This is second auto purchase at this location and we are looking for another for my wife. dealership. This is second auto purchase at this location and we are looking for another for my wife. More

My service advisor Bryon Bradshaw is definitely very efficient and professional. He always takes his time explaining the service on my car! He is the very best advisor! Always ask for him! efficient and professional. He always takes his time explaining the service on my car! He is the very best advisor! Always ask for him! More

Love my service writer, Bob. He was friendly and helpful. It made the whole experience a pleasure. He was friendly and helpful. It made the whole experience a pleasure. More

Very helpful to me in getting so many things done at one time! A talented person, for each specific task was found. Every detail was explained to me! time! A talented person, for each specific task was found. Every detail was explained to me! More

My customer service rep, Austin was terrific- he explained what was needed for my 72,000 service check & checked for any outstanding recalls on my Prius. He told me the approximate service cost. He explained what was needed for my 72,000 service check & checked for any outstanding recalls on my Prius. He told me the approximate service cost. He also gave me an estimate on wait time, which turned out to be exact! When checking out, I mentioned to Austin that the display screen was getting lighter all the time. I asked if he had heard of that situation & he said he may be able to fix it. Austin ran out to my car & adjusted the settings- then he explained to me how I can do it if needed in the future. Austin went above & beyond. I appreciated his effort. More

My service advisor Jesus Rodriguez provided great service and explained everything to me. No surprises. And he made sure I had a ride home and back from The Villages. Everything happened at the time he pr and explained everything to me. No surprises. And he made sure I had a ride home and back from The Villages. Everything happened at the time he promised. He was professional and friendly, More

Everything was checked in a timely manner. Very satisfied and will come back for service Very satisfied and will come back for service More

Everything was exceptional, service, my customer service rep. In the work performed. Thanks for an amazing job rep. In the work performed. Thanks for an amazing job More

It is easy to make a service appointment and it gets done when they says it is to be done. when they says it is to be done. More

Service Dept was excellent. My car battery was too low to start our Prius and once I jumped it and brought it in, they were able to get me in within a relatively short time (co My car battery was too low to start our Prius and once I jumped it and brought it in, they were able to get me in within a relatively short time (considering). Adam was an excellent Service Advisor and kept me informed through the process. Thank you! More