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Gettel Toyota Ocala - Service Center

Ocala, FL

4.5
2,459 Reviews

2,459 Reviews of Gettel Toyota Ocala - Service Center

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September 29, 2023

Fantastic service and professional employees as usual. Kristina in Service/Auto Butler is an exceptional representative of Deluca. Her pleasant personality and professionalism deserves recognition. Thanks More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina in Service
September 29, 2023

Service is always great when I come in fast efficient- and the staff is professional-and friendly More

by CHALKER.PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Hamilton
September 29, 2023

Great experience from start to finish everyone was professional and the waiting area was clean and comfortable. More

by GRAYSTON.GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
September 29, 2023

While there for oil change, I asked to have wiper blades changed on our 2020 LEXUS RX-350. I turned wipers on after car wash and passenger side blade flew off on hood. This happened three (3) times. It t More

by GRAMELSPACHERSii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cash
September 28, 2023

Adam was terrific. Ii still miss my lady service writers, but life moves on. Adam explained everything well. More

by Bill Seashols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
September 28, 2023

Deluca dealership is most definitely getting worst starting with the service manager. Horrible wait times for paying and picking up. Everytime I pick up my tundra there is some damage. More

by GC1CANYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryon Bradshaw
September 28, 2023

all the service that was done was on time and Adam was a great help job well done. More

by brazp77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
September 28, 2023

DeLuca staff have always treated me with courtesy and respect. They have made their suggestions on needed parts or services, but never did I feel pressured into purchasing the suggested parts or services More

by leonols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Buell former Sales Perdon
September 28, 2023

This dealership will strive to deliver optimum customer sercice no matter what the need. Even when there is a mishap, they correct it to the best of their ability. Shout of to Nathan, service manager, and More

by Christopher Twiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Mennenga
September 27, 2023

Good service as usual on my 2022 Highlander and everything was done in a timely manner. More

by BobS
Recommend Dealer
Yes
Employees Worked With
Mike Manley
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