Gettel Toyota Ocala - Service Center

This was an amazing experience. Things went perfectly. You really delver on customer service. Exceptional. Things went perfectly. You really delver on customer service. Exceptional. More

My walk in appointment was very well handled by Byron. and the work was done in a timely manner. and the work was done in a timely manner. More

Great employees very kind and helpful service doesn’t take long we’ll pleased with Deluca Toyota service department take long we’ll pleased with Deluca Toyota service department More

It took longer then they said without explanation. Most service departments would give a quick vacuum with car wash. Most service departments would give a quick vacuum with car wash. More

Somehow my appt. was not in the service departments daily plan. It was an extremely busy day and it took a long time for service. was not in the service departments daily plan. It was an extremely busy day and it took a long time for service. More

It cost too much for a service here — they refuse to cover stuff that should have been covered in the bumper to bumper warrant cover stuff that should have been covered in the bumper to bumper warrant More

Very friendly and competent service representatives. Full explanation of what was going to happen during the service. Full explanation of what was going to happen during the service. More

After having an unpleasant experience at another Toyota service department I decided to bring my 2022 Rav4 to DeLuca Toyota for 20k service. While this service department was much better, i was disappointe service department I decided to bring my 2022 Rav4 to DeLuca Toyota for 20k service. While this service department was much better, i was disappointed when Byron, the service advisor, told me I was going to need a new cabin filter soon. Unfortunately this was not true since I had just changed the filter myself! I don't blame Byron for the misinformation since he was just relaying the information on the vehicle inspection form which I assume was filled out by the service technician. I would say that the service technician did not physically look at the cabin filter otherwise he would have seen it was brand new and wouldn't have mentioned it on the report. I was glad however, that they didn't try and sell me a new filter that day but the fact it was mentioned is disappointing. More

Employees friendly and efficient. I also like being able to get my nails done while waiting! I also like being able to get my nails done while waiting! More

As always, fast and professional technicians doing it right along side efficient checkin and checkout services. That’s why I’m on our 4th Toyota! right along side efficient checkin and checkout services. That’s why I’m on our 4th Toyota! More